Front Desk & Patient Services Lead (Full-Time)

Lāna‘i Community Health Center; Hawaii; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO accrual

Holiday pay

401(k) with employer matching

Educational assistance

Employee assistance program

AT&T discount on wireless services

Continuing education benefits

Job summary

Lāna‘i Community Health Center in Lana‘i City is seeking a Front Desk Representative to ensure smooth day‑to‑day operations, efficiently handle patient calls, and foster a welcoming, professional atmosphere for patients and partners.

Requirements include a high school diploma, prior front desk or administrative experience, and strong interpersonal and multitasking skills; proficiency with office software is expected.

Qualifications

• High school diploma or equivalent required.
• Previous front desk or administrative experience preferred.
• Proficiency with standard office software and basic clerical tasks.
• Excellent interpersonal and communication skills are essential.
• Ability to multitask and handle diverse responsibilities.

Responsibilities

• Manage front desk operations and patient interactions at Lanai Community Health Center.
• Handle patient telephone calls and basic inquiries with professionalism.
• Foster positive relationships with patients, external organizations, and colleagues.

Skills

Interpersonal skills

Communication skills

Multitasking

Front desk experience

Empathy

Healthcare terminology

Education

High school diploma or equivalent

Tools

Office software

Clerical tasks

Job description

Lāna‘i Community Health Center in Lana‘i City is seeking a Front Desk Representative to ensure smooth day‑to‑day operations, efficiently handle patient calls, and foster a welcoming, professional atmosphere for patients and partners.

Requirements include a high school diploma, prior front desk or administrative experience, and strong interpersonal and multitasking skills; proficiency with office software is expected.