Front Desk & Patient Services Coordinator

Tucson Ear, Nose, and Throat; Tucson (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Tucson Ear, Nose, and Throat is seeking a front desk professional to manage patient check-in, payments, and registration paperwork. You will verify insurance information, explain financial obligations, and maintain HIPAA-compliant processes to protect patient privacy and rights.

The role involves coordinating with the Practice Manager and supporting team members to ensure smooth lobby operations, greet patients warmly, and handle multi-channel communications related to appointments and referrals.

Qualifications

• Experience greeting and checking in patients.
• Ability to collect copays and explain payment responsibilities.
• Familiarity with insurance verification and patient privacy requirements.

Responsibilities

• Greets incoming patients and checks in patients.
• Collects copayments and balances; prepares daily payment reports.
• Communicates patient wait times and informs patients of changes.

Skills

Customer service

HIPAA compliance

Cash handling

Job description

Tucson Ear, Nose, and Throat is seeking a front desk professional to manage patient check-in, payments, and registration paperwork. You will verify insurance information, explain financial obligations, and maintain HIPAA-compliant processes to protect patient privacy and rights.

The role involves coordinating with the Practice Manager and supporting team members to ensure smooth lobby operations, greet patients warmly, and handle multi-channel communications related to appointments and referrals.