Front Desk & Patient Services Coordinator

Good Shepherd Health Care; Hermiston (OR); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Dependents coverage

Job summary

Good Shepherd Health Care in Hermiston, OR is seeking an Office Assistant at the Women’s Center Day to support front desk operations, scheduling, registration, and documentation. The role emphasizes accurate data entry, patient interaction, and teamwork within the clinic.

The position requires strong customer service skills, attention to detail, and familiarity with Epic for records. Flexibility for evening/weekend hours may be needed to meet clinic demand.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year in customer service or administrative support.
• Familiarity with electronic health records (Epic) preferred.
• Proficient with basic office equipment and data entry.

Responsibilities

• Register patients and collect demographics and insurance information.
• Schedule, cancel, and reschedule patient appointments.
• Verify insurance eligibility and prepare charts.
• Scan documents and maintain up-to-date patient records.
• Answer calls and greet patients professionally.
• Document no-shows and route messages.
• Provide excellent customer service and HIPAA compliance.
• Support front desk and adapt to patient flow.

Skills

Customer service

Administrative support

Multi-line phone systems

Data entry

Education

High school diploma

Tools

Epic

Job description

Good Shepherd Health Care in Hermiston, OR is seeking an Office Assistant at the Women’s Center Day to support front desk operations, scheduling, registration, and documentation. The role emphasizes accurate data entry, patient interaction, and teamwork within the clinic.

The position requires strong customer service skills, attention to detail, and familiarity with Epic for records. Flexibility for evening/weekend hours may be needed to meet clinic demand.