Front Desk Patient Services Associate (Float)

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 23,000 - 29,000; Full time

Job summary

Jefferson Health in Cherry Hill, NJ seeks a Patient Services Associate I to greet patients at the ambulatory front desk and support visits. Responsibilities include processing arrivals/departures, verifying insurance and demographics, and directing patients to exam rooms.

Use EPIC for scheduling, check‑in/check‑out, and maintain HIPAA privacy. A HS diploma is required; customer service or healthcare experience is preferred, with availability across shifts and locations in Camden, Gloucester and

Qualifications

• Customer service and/or patient-facing healthcare experience preferred.
• Reliable transportation required traveling to multiple locations.
• Verifies insurance, referrals and patient demographics.
• Greets patients and interacts professionally, on phone or in person.
• Maintains efficient flow of practice and escalates concerns as appropriate.
• Adheres to HIPAA privacy and security requirements.
• Ensures compliance with federal, state and local regulatory standards.

Responsibilities

• Process arrivals and departures for outpatient visits.
• Verify insurance, referrals and patient demographics.
• Schedule appointments via EPIC and coordinate with care teams.

Skills

Customer service

Education

HS Diploma or equivalent

Job description

Jefferson Health in Cherry Hill, NJ seeks a Patient Services Associate I to greet patients at the ambulatory front desk and support visits. Responsibilities include processing arrivals/departures, verifying insurance and demographics, and directing patients to exam rooms.

Use EPIC for scheduling, check‑in/check‑out, and maintain HIPAA privacy. A HS diploma is required; customer service or healthcare experience is preferred, with availability across shifts and locations in Camden, Gloucester and