Front Desk & Patient Experience Specialist - Growth

Riverchase-Dermatology; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Disability & Life Insurance

PTO 10–15 days

401(k) after 90 days

Growth opportunities

Discounts on services

Job summary

Riverchase Dermatology in Pembroke Pines, FL is seeking a Front Desk Receptionist to handle greeting patients, scheduling, check-in/out, and phone coverage in a busy dermatology office.

The role emphasizes accurate patient data collection, benefit verification, and delivering exceptional customer service as part of a collaborative team. Training and growth opportunities are offered within a leading dermatology group.

Qualifications

• High School diploma or equivalent.
• 2 years of Medical Reception experience preferred.
• Greet patients and manage scheduling and check-in/out.
• Strong customer service and communication skills.
• Comfort with verifying patient health benefits.

Responsibilities

• Greet patients and check them in/out.
• Answer phones with professional etiquette.
• Schedule appointments and manage patient flow.
• Verify patient health benefits with providers.
• Maintain organized reception area and inventory.
• Process medical records and referrals.
• Work as part of a team to accomplish tasks.

Skills

Customer service

Phone etiquette

Scheduling appointments

Team collaboration

Data entry

Education

High School diploma or equivalent

Tools

Medical office software

Job description

Riverchase Dermatology in Pembroke Pines, FL is seeking a Front Desk Receptionist to handle greeting patients, scheduling, check-in/out, and phone coverage in a busy dermatology office.

The role emphasizes accurate patient data collection, benefit verification, and delivering exceptional customer service as part of a collaborative team. Training and growth opportunities are offered within a leading dermatology group.