Front Desk & Patient Experience Specialist

Revere Health; Provo (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Revere Health in Provo, UT is seeking a friendly, detail-oriented front desk/medical office assistant to support patient intake, scheduling, and records management.

You will maintain patient demographics and insurance information, protect confidentiality, and ensure efficient care in a fast-paced clinic across multiple locations in Utah, Arizona, and Nevada. This role requires excellent communication and teamwork, with training provided for medical office tasks.

Qualifications

• High School Diploma or equivalent.
• Outstanding customer service.
• Attention to detail, strong organization skills and to be able to follow through on all tasks.
• Demonstrates excellent computer, telephone, and communication skills.
• Proactive, dependable, professional, and friendly team player.
• Great with people, with the ability to interact with a lot of different personalities.
• Able to work in a fast-paced environment.
• Medical office experience preferred but will train the right candidate.

Responsibilities

• Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information.
• Protects the rights of patients by maintaining confidentiality of personal, health and financial information.
• Provides efficient, effective patient care in compliance with clinic policies and procedure, legal and regulatory standards.
• Schedule appointments, put in orders, update and send tasks in our EMR, and update patients' charts.
• Responds promptly, professionally, and courteously to patients’ needs.
• Ability to adapt to change.

Skills

Customer service

Attention to detail

Organization

Computer skills

Phone skills

Team player

Adaptability

People skills

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Revere Health in Provo, UT is seeking a friendly, detail-oriented front desk/medical office assistant to support patient intake, scheduling, and records management.

You will maintain patient demographics and insurance information, protect confidentiality, and ensure efficient care in a fast-paced clinic across multiple locations in Utah, Arizona, and Nevada. This role requires excellent communication and teamwork, with training provided for medical office tasks.