Patient Experience Front Desk Specialist

Revere Health; Orem (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Revere Health in Orem, UT is seeking a detail-oriented front desk professional to support daily operations in our busy family medicine practice. You will greet patients, register and update demographics, and handle referrals with accuracy through our EMR system.

The role requires excellent phone etiquette, a professional demeanor, and the ability to balance team and individual responsibilities while delivering friendly service.

Qualifications

• Proficient with computers and strong phone etiquette.
• Detail-oriented with a high level of integrity.
• Self-starter who can work independently.
• Previous office experience preferred but not mandatory.

Responsibilities

• Greet patients and handle front desk duties.
• Register patients, update demographics and insurance info.
• Enter referrals and orders in EMR with accuracy.
• Triage messages and calls; schedule appointments.
• Process billing charges and prior authorizations.
• Collaborate with front desk team to meet daily goals.
• Maintain professional appearance and courteous service.

Skills

Phone etiquette

Detail oriented

Self-starter

Integrity

Proficient computer skills

Professional & friendly demeanor

Tools

EMR (Electronic Medical Records)

Job description

Revere Health in Orem, UT is seeking a detail-oriented front desk professional to support daily operations in our busy family medicine practice. You will greet patients, register and update demographics, and handle referrals with accuracy through our EMR system.

The role requires excellent phone etiquette, a professional demeanor, and the ability to balance team and individual responsibilities while delivering friendly service.