Front Desk & Patient Experience Specialist

Community Health Systems; Lufkin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO

Job summary

Community Health Systems is seeking a Receptionist for Woodland Heights Family Practice to welcome patients and visitors with professionalism at the front desk. The role handles inquiries, directs guests, and provides administrative support to maintain an organized facility environment.

The position requires 0-2 years in customer service or office administration, with strong communication and computer skills.

Qualifications

• 0-2 years of customer service or office administration experience required

Responsibilities

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.

Skills

Customer service

Office administration

Communication skills

Microsoft Office Suite

Confidentiality

Tools

Microsoft Office Suite

Job description

Community Health Systems is seeking a Receptionist for Woodland Heights Family Practice to welcome patients and visitors with professionalism at the front desk. The role handles inquiries, directs guests, and provides administrative support to maintain an organized facility environment.

The position requires 0-2 years in customer service or office administration, with strong communication and computer skills.