Front Desk & Patient Experience Coordinator

US Fertility; Houston, Northern (TX, KY); Hybrid; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical insurance

Dental and vision benefits

401(k) with company match

Tuition assistance

Bonuses

Paid time off

Parental leave

Fertility discount

Wellness programs

Job summary

US Fertility is seeking a Patient Services Coordinator (Float) Per Diem to join the team in Houston, TX. The role involves front desk duties, patient check-in, EMR entries, billing coordination, and support across multiple clinics in the Houston area.

The position requires strong organizational and communication skills, HIPAA awareness, and the ability to work independently in a fast-paced healthcare environment.

Qualifications

• 2+ years in an administrative role; medical office experience preferred.
• Knowledge of medical software, terminology and procedures preferred.
• HIPAA regulations knowledge is preferred.
• Excellent interpersonal communication and the ability to build relationships at all levels.

Responsibilities

• Greet patients and manage front office operations.
• Check patients in for appointments and sanitize rooms.
• Answer patient calls and route to appropriate team.
• Register new patients into the laboratory EMR.
• Send and verify consents; take payments.
• Collaborate with Ovation Billing team on billing.
• Process and fax lab reports to referring physicians.
• Coordinate with lab staff and medical teams.
• Assist with transfers of cryopreserved specimens and records.

Skills

Administrative experience

Medical terminology

HIPAA knowledge

Interpersonal communication

Organizational skills

Teamwork

Tech savvy

Billing systems

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

US Fertility is seeking a Patient Services Coordinator (Float) Per Diem to join the team in Houston, TX. The role involves front desk duties, patient check-in, EMR entries, billing coordination, and support across multiple clinics in the Houston area.

The position requires strong organizational and communication skills, HIPAA awareness, and the ability to work independently in a fast-paced healthcare environment.