Patient Navigation Specialist

Cardinal Health, Inc.; Fresno (CA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Job summary

Cardinal Health, Inc. in Fresno, CA is seeking a Patient Navigator to support patient-centered care and coordinate access to resources for diverse patients.

The role emphasizes resolving concerns about quality of care and collaborating with physicians, clinic staff, and community partners to meet patient needs. The position focuses on diplomacy, clear communication, and thorough documentation, with responsibilities ranging from assessing care needs to guiding referrals and education.

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Candidates with direct patient care or Social Work experience, highly desired
• Ability to calmly and professionally resolve patient issues with diplomacy

Responsibilities

• Performs assessment of patient care needs for new and ongoing patients.
• Work with physician and clinical office to facilitate, coordinate and ensure patient has access to available resources.
• Serve as an essential link between patients and all other providers. Central point of contact for all treatment patients; including interaction with medical, nursing, ancillary services.
• Collect and report data from patient on barriers and intervene as appropriate for optimal patient care.
• Assist patients with referrals to outside resources and care coordination as needed.
• Follows established departmental policies, procedures and continuous quality improvement objectives.
• Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.
• Designs or participates in the creation of educational materials.
• Performs miscellaneous job-related duties as assigned.

Skills

Patient care

Diplomacy

Communication

Conflict resolution

Education

Bachelor's degree

Job description

What Patient Navigator contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

Patient Navigators focus exclusively on the needs of patients and help resolve concerns about the quality of care so they can feel all their needs are being met. This position will work with multiple departments inside and outside the organization to address the patient’s needs and concerns.

Responsibilities

• Performs assessment of patient care needs for new and ongoing patients.
• Work with physician and clinical office to facilitate, coordinate and ensure patient has access to available resources.
• Serve as an essential link between patients and all other providers. Central point of contact for all treatment patients; including interaction with medical, nursing, ancillary services.
• Collect and report data from patient on barriers and intervene as appropriate for optimal patient care.
• Assist patients with referrals to outside resources and care coordination as needed.
• Follows established departmental policies, procedures and continuous quality improvement objectives.
• Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.
• Designs or participates in the creation of educational materials.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• 0-2 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Candidates with direct patient care or Social Work experience, highly desired
• Ability to calmly and professionally resolve patient issues with diplomacy

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Location

cCARE Fresno

7130 N Millbrook Ave, Fresno, CA 93720

Anticipated hourly range:$25.30 per hour - $36.40 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/22/2026

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.