Clinic Front Desk & Patient Experience Specialist

Premier Medical; The Villages (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

NeueHealth is seeking a Front Desk Receptionist to deliver essential administrative support in our clinic. As the first point of contact, you will welcome patients, manage check-ins, schedule appointments, and coordinate with providers to ensure smooth operations.

The ideal candidate demonstrates empathy, strong organizational skills, and a commitment to patient care. Proficiency with Microsoft Office, attention to confidentiality, and ability to handle multiple tasks in a fast-paced environment

Qualifications

• High school or GED required.
• Minimum 1 year experience as a receptionist.
• Bilingual ability preferred, depending on location.
• Strong organizational and communication skills.

Responsibilities

• Check patients in and out.
• Use various computer applications including Microsoft Office.
• Update and file patient medical records.
• Verify insurance and obtain consent forms.
• Return patient calls daily and timely.
• Answer and route calls and greet patients.
• Follow safety and security policies; protect systems and codes.
• Optimize provider schedules and patient satisfaction.
• Maintain office inventory and equipment.
• Perform additional duties as assigned.

Skills

Microsoft Office Suite

Customer service

Time management

Bilingual ability

Education

High school or GED equivalent

Job description

NeueHealth is seeking a Front Desk Receptionist to deliver essential administrative support in our clinic. As the first point of contact, you will welcome patients, manage check-ins, schedule appointments, and coordinate with providers to ensure smooth operations.

The ideal candidate demonstrates empathy, strong organizational skills, and a commitment to patient care. Proficiency with Microsoft Office, attention to confidentiality, and ability to handle multiple tasks in a fast-paced environment