Front Desk Patient Care Specialist

Keplr Vision; Dunkirk (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Keplr Vision in Dunkirk, MD is seeking a Patient Care Coordinator I to manage patient interactions, schedule appointments, and handle front desk duties. This role emphasizes professional, friendly patient communication and efficient office workflows, with a focus on accurate check-ins and smooth check-out processes.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and the ability to multi-task in a fast-paced environment.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.
• Positive, professional, and personable.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer literacy

Job description

Keplr Vision in Dunkirk, MD is seeking a Patient Care Coordinator I to manage patient interactions, schedule appointments, and handle front desk duties. This role emphasizes professional, friendly patient communication and efficient office workflows, with a focus on accurate check-ins and smooth check-out processes.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and the ability to multi-task in a fast-paced environment.