Front Desk/Patient Care

World Pediatric Dental; San Antonio (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

World Pediatric Dental is seeking a friendly dental receptionist to greet patients and visitors, answer calls, and support daily office operations. You will uphold a professional image, assist with inquiries, and coordinate with the dental team to ensure smooth patient flow.

The role emphasizes strong communication, reliability, and a polished appearance. Training is provided, and you will work in a fast-paced pediatric dental environment focused on exceptional patient care.

Qualifications

• Experience not required; on-the-job training available.
• Strong communication and interpersonal skills in English.
• Proficient with Microsoft Office; able to use social media.
• Well-groomed, professional appearance and reliable punctuality.

Responsibilities

• Greet and care for all patients and visitors in a polite and courteous manner.
• Handle inquiries in person and by telephone professionally.
• Promote a professional image of the office and be knowledgeable about services offered.
• Be aware of company policies and procedures to ensure compliance.
• Keep the reception area clean and tidy at all times.
• Report problems or concerns to the doctor promptly.
• Complete any reasonable duties requested by the doctor or manager.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Prioritization

Professional appearance

People person

Microsoft Office

Social media familiarity

Spreadsheets

Databases

Education

Bachelor's degree preferred

Business degree

Tools

Microsoft Office

Spreadsheets

Databases

Social media platforms

Job description

The dental receptionist is the first contact point for patients and visitors to our office. At all times, the receptionist should command a professional, friendly, and polite manner. As a part of the dental team, the receptionist’s role is to assist in the smooth and efficient running of the practice, to adhere to protocols at all times in line with the company strategy, goals, and values.

• Greet and care for all patients and visitors to the practice in a polite and courteous manner at all times
• Handle all inquiries both in person and on the telephone in a polite and professional manner.
• Promote a professional image of the office and be knowledgeable about the services we provide.
• Be aware of all company policies and procedures to ensure compliance.
• Ensure that the reception area is clean and tidy at all times.
• Always be vigilant and always report any problem or concerns to the doctor immediately.
• Complete any reasonable duties requested by the doctor or manager. .

Qualifications

Experience is not necessary and will train accordingly.

• Business Degree or any other Bachelors Degree preferred but not required
• Strong communication and interpersonal skills, both written and oral.
• Self-starter with strong time-management, organizational and prioritization skills.
• Well-groomed, professional appearance.
• Must have proficient knowledge of computer applications, including the Microsoft Office Suite and social media sites (Facebook, Twitter, Pinterest, YouTube, etc.)
• Must have a strong working knowledge of spreadsheet and databases.
• Must be a people person and have the ability to work with all types of personalities in a variety of settings.