Front Desk Partner — Part-Time Nights/Weekends | DailyPay

Otterbein SeniorLife; North Olmsted (OH); On-site; USD 31,000 - 37,000; Part time

Benefits offered by this job

DailyPay

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Employee Assistance Program

401(k) match

Paid Time Off

Paid Holidays

Tuition Reimbursement

University Discounts

Crisis Fund

Identity Theft Protection

Job summary

Otterbein SeniorLife is seeking a part-time Receptionist for a busy front desk in the North Olmsted community. You will greet visitors, answer phones, and respond to diverse requests with warm hospitality, while maintaining records, scheduling shuttle services, and handling payments with accuracy.

Qualifications include a high school diploma or equivalent and at least 1 year of customer service experience. Proficiency in Microsoft Office and excellent communication skills are required.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least 1 year in customer service.
• Proficient in Microsoft Office.
• Strong customer service etiquette and communication skills.
• Ability to handle multiple tasks and priorities.
• Self-directed and able to work independently.

Responsibilities

• Greet customers entering and leaving the community, using customer name whenever possible.
• Answer customer calls and direct them timely and appropriately.
• Handle all customer interactions with hospitality and professionalism, accommodating special requests.
• Maintain current file/listing of residents by name and location, emergency numbers, department extensions.
• Resolve customer complaints and assist with inquiries about activities, hours, directions.
• Maintain an accurate cash drawer balance and receipt payments; reconcile at shift close.
• Schedule appointments and maintain on-campus Shuttle records.
• Distribute/receive keys and maintain an accurate log.
• Use computer programs, phone systems, and emergency systems for tasks.
• Handle emergency situations calmly and professionally.
• Maintain confidentiality of resident and partner information.
• Complete special projects as requested; perform other duties as assigned.

Skills

Customer service

Phone skills

Multi-tasking

Problem solving

Listening

Self-directed work

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Otterbein SeniorLife is seeking a part-time Receptionist for a busy front desk in the North Olmsted community. You will greet visitors, answer phones, and respond to diverse requests with warm hospitality, while maintaining records, scheduling shuttle services, and handling payments with accuracy.

Qualifications include a high school diploma or equivalent and at least 1 year of customer service experience. Proficiency in Microsoft Office and excellent communication skills are required.