Front Desk Operations Leader
Olshan-Properties-1
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Canopy Boston Downtown is seeking a Front Desk Manager to lead daily front office operations, supervise staff, and ensure seamless guest arrivals, registrations, and payments in a fast-paced hotel setting. You will collaborate with housekeeping, engineering, and revenue teams, monitor guest feedback, coordinate VIP reservations, and train team members to uphold Canopy's EPIC values.
Strong hospitality experience and ability to handle emergencies with discretion are essential; familiar with OnQ
Job description
Canopy Boston Downtown is seeking a Front Desk Manager to lead daily front office operations, supervise staff, and ensure seamless guest arrivals, registrations, and payments in a fast-paced hotel setting. You will collaborate with housekeeping, engineering, and revenue teams, monitor guest feedback, coordinate VIP reservations, and train team members to uphold Canopy's EPIC values.
Strong hospitality experience and ability to handle emergencies with discretion are essential; familiar with OnQ
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
