Front Desk Assistant

RxWellness Spine & Health LLC; Virginia (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading chiropractic practice where your role as a Front Desk Assistant will be pivotal in enhancing patient experiences. This position is perfect for a motivated individual eager to learn and grow in a supportive environment. You'll engage with patients, manage documentation, and ensure a smooth office flow, all while embodying a commitment to health and wellness. If you thrive in a collaborative atmosphere and are passionate about helping others, this opportunity could be your stepping stone to a rewarding career. Embrace the chance to make a difference in people's lives while advancing your professional journey!

Benefits

401K & retirement contributions

Medical & dental insurance

Paid Time Off (Vacation + Holidays)

Training, coaching, and mentorship

Employee referral bonuses

Quarterly, semi-annual, annual team events

Qualifications

• High school diploma required; Bachelor's preferred.
• Medical Front Office or administrative experience needed.

Responsibilities

• Documenting patient visits accurately and timely.
• Assisting patients with comfort during treatments.
• Collaborating on front office duties like scheduling.

Skills

Attention to Detail

Computer Proficiency

Empathy

Health Consciousness

Education

High School Diploma

Bachelor’s Degree

Tools

EHR System

Job description

RxWellness Spine & Health is an award-winning, top-rated, high-end chiropractic practice in Northern Virginia and Maryland. RxWellness’s mission is to elevate patient health and empower lives through pain-free, drug-free practices. RxWellness focuses on providing an exceptional in-office experience, top-notch quality care, and patient outcomes.

We have a culture of trust, support, collaboration, and teamwork. Our number one asset is our employees, and we strive to create growth in a respectful environment. We are looking for a talented young professional to join our team as a Front Desk Assistant.

As a Front Desk Assistant, or "CA", you are an enthusiastic young professional wanting to get your foot in the door at a great company where you can learn about the human body, grow your career, and build lifelong relationships. You can multitask, learn quickly, and are extremely proactive and diligent about your work.

To Be Successful in this Position:

• You are extremely attentive to detail - this is key for this role as 80% of your time will be spent recording documentation at the time of the patient visit.
• You love working on computers - a lot of your work will be spent working with our EHR system (training is provided), so having a love for working on computers and the ability to learn new things is essential.
• You are a "people person" - you love being around others, and you have the empathy needed to make people feel how much you care about them.
• You are health conscious - our office believes in overall health and wellness, and we expect our staff to emulate that in their personal and professional life.

Daily Responsibilities:

• Notating documentation for the Clinic Director at the time of the patient visit in a timely manner.
• Assisting patients in the office with modalities including decompression, electrical stimulation, and traction to ensure they are comfortable.
• Facilitating back office flow to maximize efficiency and create an excellent experience for each and every patient in the office.
• Collaborating with the Practice Manager to assist with front office duties including answering phones, scheduling patients, collecting payments, and verifying insurances.
• Cleaning and disinfecting tables in between patients to ensure we are keeping up with standard COVID protocols and making the space inviting.
• Any other duties as assigned by the Clinic Director or Practice Manager.

Education and Experience:

• High school diploma required, Bachelor’s Degree preferred.
• Medical Front Office or administrative experience required.

Compensation & Benefits:

• Very competitive salary plus generous quarterly bonuses; commensurate with experience.
• 401K & retirement contributions.
• Medical & dental insurance.
• Paid Time Off (Vacation + Holidays).
• Training, coaching, and mentorship.
• Employee referral bonuses.
• Quarterly, semi-annual, annual team events and socials.

Schedule:

• Monday to Friday

Supplemental Pay:

• Quarterly bonus pay.

Work Location:

Multiple locations – Virginia and Maryland.

It’s our goal to find a candidate that wants to grow with RxWellness Spine & Health! If you think you would be the best person for this position, please submit your resume.