Front Desk Officer

Temah Healthcare Services; Cockeysville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Training & development

Job summary

Temah Healthcare Services, LLC is seeking a Front Desk Officer to be the first point of contact for patients, visitors and partners, ensuring smooth daily operations at our Maryland facility.

The ideal candidate will be organized, courteous, and detail-oriented with healthcare front desk experience, strong communication skills, and proficiency in MS Office and EHR systems to support scheduling, records management, and collaboration with clinical staff.

Qualifications

• Greet and check in clients and visitors in a friendly, professional manner.
• Answer and direct phone calls, emails, and other correspondence promptly.
• Schedule, confirm, and manage patient appointments.
• Ensure accurate maintenance of client records and regularly update information in the EHR system.
• Coordinate with clinical staff to ensure smooth patient flow.
• Manage incoming and outgoing mail and deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Support administrative and clerical tasks as assigned by management.

Responsibilities

• Greet and check in clients and visitors in a friendly, professional manner.
• Answer and direct phone calls, emails, and other correspondence promptly.
• Schedule, confirm, and manage patient appointments.
• Ensure accurate maintenance of client records and regularly update information in the EHR system.
• Coordinate with clinical staff to ensure smooth patient flow.
• Manage incoming and outgoing mail and deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Support administrative and clerical tasks as assigned by management.

Skills

Verbal & written communication

Organizational skills

MS Office proficiency

Attention to detail

Calm under pressure

Receptionist experience

Tools

MS Office Suite

EHR system

Job description

Overview

Temah Healthcare Services, LLC is a trusted leader in the healthcare industry, dedicated to delivering compassionate care and essential medical services to our community. As part of our commitment to excellence and reliability, we are seeking a professional and personable

Benefits:

• 401(k)
• Training & development

Overview

Temah Healthcare Services, LLC is a trusted leader in the healthcare industry, dedicated to delivering compassionate care and essential medical services to our community. As part of our commitment to excellence and reliability, we are seeking a professional and personable Front Desk Officer to serve as the first point of contact for our patients, visitors, and partners while ensuring the smooth daily operations of our office.

Job description:

We are looking for an organized, welcoming, and detail-oriented Front Desk Officer to join our team. The ideal candidate will be responsible for managing front office operations, delivering outstanding customer service, and supporting administrative functions that keep our healthcare facility running efficiently.

Responsibilities

• Greet and check in clients and visitors in a friendly, professional manner.
• Answer and direct phone calls, emails, and other correspondence promptly.
• Schedule, confirm, and manage patient appointments.
• Ensure accurate maintenance of client records and regularly update information in the Electronic Health Records (EHR) system.
• Coordinate with clinical staff to ensure smooth patient flow.
• Manage incoming and outgoing mail and deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Support administrative and clerical tasks as assigned by management.

Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and basic computer systems.
• High attention to detail and accuracy.
• Ability to remain calm and courteous under pressure.
• Prior experience as a receptionist or front desk officer (healthcare experience is a plus).