Front Desk & Office Support Specialist

Triad Technologies; Vandalia (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Triad Technologies in Vandalia, OH is seeking a full-time receptionist/administrative assistant to provide front desk support, answer calls, greet visitors, route information, and assist with daily office tasks and communications.

The ideal candidate will hold a high school diploma or GED, have about one year of clerical or customer service experience, and demonstrate strong Microsoft Office skills, professional phone etiquette, and the ability to organize, prioritize, and multitask.

Qualifications

• High School diploma or GED required.
• 1 year of clerical, receptionist, customer service, or administrative support experience preferred.
• Professional telephone etiquette and front desk communication skills.
• Customer-first work ethic with a personable and professional attitude.
• Ability to organize work, prioritize tasks, and manage multiple activities.
• Strong verbal and written communication skills.
• Ability to follow written, verbal, and diagram-based instructions.
• Basic mathematical skills, including addition, subtraction, multiplication, and division.
• Proficiency with Microsoft Office applications, including Word and Excel.
• Ability to maintain accuracy when entering, updating, and distributing business information.
• Discretion and confidentiality when handling employee, customer, vendor, and company information.

Responsibilities

• Answer incoming telephone calls, determine the purpose of the call, and route callers to the appropriate personnel or department.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Provide callers with basic company information, including address, directions, and general contact information.
• Welcome on-site visitors, determine the nature of business, and notify appropriate personnel of visitor arrival.
• Receive, sort, and route mail, publications, and other incoming materials.
• Monitor office supply levels and coordinate replenishment as needed, including business cards and other standard office materials.
• Prepare and print basic business documents, including fax cover sheets, memos, correspondence, reports, labels, invoices, and other materials as needed.
• Coordinate travel arrangements for employees and customers when required.
• Enter freight bills into vouchers for accounting processing.
• Update vendor acknowledgements and maintain related records.
• Update and maintain the employee phone list and related contact information.
• Assist with administrative projects and general office support as needed.
• Maintain a professional, customer-focused, and confidential approach when handling company information, visitors, employees, customers, and vendors.
• Coordinate and assist with scheduling meeting room usage, event setup and tear down, and catered meals.
• Perform other duties as assigned.

Skills

Customer service

Front desk communication

Multitasking

Organizational skills

Verbal communication

Written communication

Telephone etiquette

Education

High School diploma or GED

Tools

Microsoft Office

Word

Excel

Job description

Triad Technologies in Vandalia, OH is seeking a full-time receptionist/administrative assistant to provide front desk support, answer calls, greet visitors, route information, and assist with daily office tasks and communications.

The ideal candidate will hold a high school diploma or GED, have about one year of clerical or customer service experience, and demonstrate strong Microsoft Office skills, professional phone etiquette, and the ability to organize, prioritize, and multitask.