Front Desk & Office Operations Coordinator

Rockwater Tax; Carlsbad (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) with company matching

Winter break

Paid holidays

Job summary

Rockwater Tax seeks an energetic Office Administrator/Receptionist to join our growing team in Carlsbad, CA. This highly visible role welcomes clients and visitors, coordinates travel, and supports onboarding and vendor relationships to keep the office running smoothly.

The ideal candidate is organized, service‑oriented, proactive, and adaptable, thriving in a collaborative environment and delivering an exceptional employee and client experience across locations.

Qualifications

• 2+ years of experience in reception, office administration, executive support, or a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office Suite and common business software applications.
• Ability to manage competing priorities and maintain attention to detail.
• Professional and positive demeanor with a strong customer service orientation.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Welcome, assist, and direct clients, visitors, and vendors.
• Perform billable administrative work, including document preparation, project coordination, data entry, reporting, and other client‑related support activities.
• Assist with project deliverables and administrative tasks to support client engagements.
• Maintain a positive and professional office environment.
• Coordinate incoming and outgoing mail, packages, and courier services.
• Serve as the primary point of contact for remote employees regarding office‑related needs and administrative support.
• Order, stock, and manage office supplies and kitchen inventory.
• Ensure the office remains organized, functional, and well‑maintained.
• Arrange and manage business travel for employees, including flights, hotels, rental cars, and itineraries.
• Support employee onboarding activities, including workstation and desk setup for new hires.
• Coordinate office access, equipment requests, and onboarding logistics.
• Assist HR with administrative tasks and employee engagement activities as needed.
• Help plan and coordinate company meetings, training sessions, employee appreciation events, and other office functions.
• Support company culture initiatives and special projects.

Skills

Communication

Multitasking

Organization

Customer service

Travel coordination

Onboarding support

Office basics

Tools

Microsoft Office Suite

Job description

Rockwater Tax seeks an energetic Office Administrator/Receptionist to join our growing team in Carlsbad, CA. This highly visible role welcomes clients and visitors, coordinates travel, and supports onboarding and vendor relationships to keep the office running smoothly.

The ideal candidate is organized, service‑oriented, proactive, and adaptable, thriving in a collaborative environment and delivering an exceptional employee and client experience across locations.