Front Desk & Office Coordinator - Child Development Center

Thompson Child & Family Focus - A Child's Place Program; Charlotte (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

3 weeks PTO first year

Health, Dental, Vision

Short-Term Disability

Long-Term Disability

Life insurance

401K Match

Education Reimbursement

Referral Bonus

Loan forgiveness eligibility

Paid volunteering time

EAP services

Job summary

Thompson Child Development Center seeks a Receptionist to ensure a friendly, welcoming ambience for guests, visitors, and clients. You will perform front office duties, answer the switchboard, maintain the lobby, manage mail, and support staff with clerical tasks as needed.

The role requires a high school diploma or GED, at least one year of admin experience, and proficiency with MS Word, Excel, and Outlook. Fluency in English is essential; Spanish helpful.

Qualifications

• Must have a high school diploma or GED and at least one year of administrative experience.
• Must be familiar with MS Word, Excel and Outlook.
• Must have the ability to interact calmly and tactfully with the public and internal customers.
• Must have a clear speaking voice and fluency in the English language. Knowledge of Spanish language helpful.
• Must be able to work independently when appropriate and have the ability to coordinate responsibilities with others when needed.
• Background check and drug screening required.

Responsibilities

• Performs front office duties (reception, phones, granting visitors/staff access to the site): Answer main switchboard and respond to visitors.
• Maintains comfort of lobby/waiting area.
• Responsible for ordering office supplies and assisting staff with clerical duties as needed or required.
• May perform a variety of functions, including data entry, and communication regarding facilities management.
• Provides information and assistance to the public in a courteous manner and with sensitivity to the Agency's audience and expectations.
• Assist visitors and staff in response to questions regarding the Agency, as needed.
• Communicates effectively with all individuals and handles calmly and efficiently situations ranging from routine to emergency.
• Maintains the scheduling, maintenance and key distribution for the Agency vehicle maintained on the TCDC Campus.
• Maintains calendars for all meeting rooms at the TCDC campus and may assist with ensuring workgroups are accommodated with other needs, and or requests relative to meetings
• Processes all incoming facsimiles, scanned documents, etc.; disseminates appropriately to Agency recipients.
• Assist with metering, mailing outgoing mail, and distributing incoming mail; maintain mail/copy rooms.
• Provides clerical assistance and ongoing support to staff as needed including scheduling appointments
• Manages petty cash process and reporting, collects and receipts client payments.
• Assists in coordinating volunteer support.
• other duties as assigned

Skills

MS Word

Excel

Outlook

Education

High School Diploma or GED

Job description

Thompson Child Development Center seeks a Receptionist to ensure a friendly, welcoming ambience for guests, visitors, and clients. You will perform front office duties, answer the switchboard, maintain the lobby, manage mail, and support staff with clerical tasks as needed.

The role requires a high school diploma or GED, at least one year of admin experience, and proficiency with MS Word, Excel, and Outlook. Fluency in English is essential; Spanish helpful.