Front Desk Office Assistant - Tutoring Center Support

Ferris State University; Big Rapids (MI); On-site; USD 19,000 - 20,000; Part time

Job summary

Ferris State University in Big Rapids, MI seeks an ASC Office Assistant to support the Tutoring Center and maintain a welcoming, organized front desk at the Academic Literacies Center. The role coordinates scheduling, emails, and office duties, ensuring a smooth daily operation for students and staff.

Responsibilities include answering calls, updating voicemail, managing Navigate appointments, updating webpages, preparing events, and assisting tutors and faculty.

Qualifications

• Experience using Microsoft Office applications such as Word or Excel.
• Navigate experience is preferred.

Responsibilities

• Answering phones and updating voicemail as needed.
• Responding to emails.
• Scheduling appointments in Navigate.
• Filing and organizing.
• Updating webpages.
• Preparing for events.
• Maintaining supply inventory.
• Assisting students who enter the ALC.
• Photocopying, checking the copy machine for paper and troubleshooting issues.
• Provide support to tutors and faculty by answering questions.
• Assisting the secretary and director with various duties.
• Other duties as assigned.

Skills

MS Office

Tools

Navigate

Job description

Ferris State University in Big Rapids, MI seeks an ASC Office Assistant to support the Tutoring Center and maintain a welcoming, organized front desk at the Academic Literacies Center. The role coordinates scheduling, emails, and office duties, ensuring a smooth daily operation for students and staff.

Responsibilities include answering calls, updating voicemail, managing Navigate appointments, updating webpages, preparing events, and assisting tutors and faculty.