Front Desk [Nocatee]

Nflsurgeons; Ponte Vedra Beach (FL); On-site; USD 32,000 - 38,000; Full time

Job summary

Florida Eye Specialists in the Jacksonville area is seeking a dedicated records clerk to support our busy eye care practice. This role focuses on filing, chart maintenance, and coordinating patient records with care.

You will develop proficiency in our Practice Management System, handle confidential files, answer phones, greet patients, and assist in daily administrative tasks essential to smooth clinic operations.

Qualifications

• High school diploma or GED; medical terminology course preferred.
• Knowledge of medical terminology and office procedures.
• Proficiency in English grammar, spelling and punctuation for drafting simple correspondence.
• Ability to use computer programs and applications.
• Ability to sort and file materials alphabetically or numerically.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with staff.
• Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.

Responsibilities

• File records daily in patient charts and keep charts in proper order.
• Maintain chronological order in placing reports in patient records.
• Retrieve and distribute patient medical records for medical staff review.
• Post test reports and other correspondence to medical records; document lab results when appropriate.
• Copy records with proper approval; forward information after consent to release medical records.
• Sort and store all patient files; maintain confidentiality.
• Assist in care and maintenance of department equipment and supplies.
• Retrieve data from off-site storage facility when needed.
• Answer phones and welcome patients into the practice.

Skills

Medical terminology

Office procedures

English grammar/punctuation

Basic arithmetic

Computer applications

Filing/sorting

Reading/following instructions

Interpersonal skills

Education

High school diploma or GED

Medical terminology course

Job description

Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are currently ten locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by a common passion for excellence in eye care. Our doctors have dedicated numerous years of medical school, residency, fellowship and post-fellowship training to eye-disease research and education.

General Summary of Duties: Responsible for a variety of clerical and filing duties including the filing of reports into charts and charts into files.

Essential Functions: (This list may or may not include all of the duties assigned)

Develop and maintain proficiency in the use of the Practice Management System.

• Files records daily in appropriate sections of patient charts and keeps charts in proper order.
• Maintains chronological order in placing reports in patient records.
• Retrieves and distributes patient medical records for medical staff review.
• Posts test reports and other correspondence to medical records and documents lab results when appropriate.
• Copies records when requested with proper approval.
• Copies patient information and forwards to requesting party after receiving appropriate consent to release medical records.
• Sorts and stores all patient files.
• Maintains files and records in a confidential manner. Types correspondence as requested.
• Assist in care and maintenance of department equipment and supplies.
• Retrieves medical records or other data from off-site storage facility.
• Answer phones and welcome patients into practice.

Requirements

Performance Requirements:

• Knowledge, Skills and Abilities. Knowledge of medical terminology and office procedures.
• Knowledge of English grammar, spelling and punctuation to type simple correspondence.
• Knowledge of basic arithmetic to make simple calculations.
• Skill in using computer programs and applications.
• Ability to sort and file materials by alphabetic or numeric system.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with staff.

Education: High school graduation or GED. Completion of medical terminology course preferred.

Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.

Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies, or occasional lifting up to 50 pounds to waist height. Manual dexterity for using a calculator and computer keyboard.

Environmental/Working Conditions: Work is performed in an office environment around the clinic’s files. Involves some contact with staff. Work may be repetitious at times.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.