Front Desk Night Auditor and Bartender

Hotel Royal Oak; Royal Oak (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

PTO

Bartending tips

Hands-on training

Growth opportunities

Independent night shift

Job summary

Hotel Royal Oak in Royal Oak, Michigan is seeking a dependable Night Auditor to deliver overnight guest service, handle check-ins/outs, and support our bar and lobby experience.

This role requires independent work, bartending during service hours, attention to detail on nightly audits, and a willingness to train for growth into lead or supervisory duties. Full-time or part-time; weekends/holidays required; 11:00 PM–7:00 AM.

Qualifications

• Must be available for overnight shifts (11:00 PM–7:00 AM).
• Experience in hotel, front desk, bartending, or customer service is preferred.
• Bartending knowledge of cocktails is strongly preferred.

Responsibilities

• Welcome guests and complete overnight check-ins and check-outs.
• Answer phones, assist with reservations, and respond to guest questions.
• Complete the nightly audit and verify payments, reports, and account balances.
• Monitor the property and address overnight guest or security concerns.
• Prepare and serve cocktails, beer, wine, and nonalcoholic drinks during applicable service hours.
• Maintain a clean, organized, and properly stocked bar and front desk.
• Process payments accurately through hotel and POS systems.
• Assist with light breakfast setup and prepare the hotel for the morning shift.
• Complete shift reports and communicate important updates to management.
• Create a welcoming experience for hotel guests and local bar patrons.

Skills

Overnight shift

Bartending

Customer service

Hospitality

Attention to detail

Tools

POS systems

Reservation systems

Job description

Hotel Royal Oak | Royal Oak, Michigan
Full-Time or Part-Time | 11:00 PM–7:00 AM | Hourly + Tips

Hotel Royal Oak is looking for a dependable, personable Night Auditor who can deliver excellent overnight guest service and also support our growing cocktail program.

This is not a traditional sit-behind-the-desk hotel job. Our lobby is a social space, our bar is part of the guest experience, and overnight staff play an important role in keeping the entire property running smoothly. The right person is confident working independently, comfortable making drinks, good with people, and calm when the unexpected happens.

What You’ll Do

• Welcome guests and complete overnight check-ins and check-outs
• Answer phones, assist with reservations, and respond to guest questions
• Complete the nightly audit and verify payments, reports, and account balances
• Monitor the property and address overnight guest or security concerns
• Prepare and serve cocktails, beer, wine, and nonalcoholic drinks during applicable service hours
• Maintain a clean, organized, and properly stocked bar and front desk
• Process payments accurately through our hotel and point-of-sale systems
• Assist with light breakfast setup and prepare the hotel for the morning shift
• Complete shift reports and communicate important updates to management
• Create a welcoming experience for hotel guests and local bar patrons
• Follow all alcohol-service, safety, cash-handling, and hotel policies

You’ll Be Great Here If You

• Are dependable and comfortable working overnight from 11:00 PM–7:00 AM
• Can work independently and make sound decisions without constant supervision
• Have previous hotel, front desk, bartending, or customer-service experience
• Are confident handling guest concerns in a calm and professional way
• Enjoy talking with people and creating a fun but polished atmosphere
• Can multitask without losing attention to detail
• Are comfortable learning new technology and reservation systems
• Have reliable transportation and consistent attendance
• Are at least 21 years old
• Can stand for extended periods and lift up to 30 pounds

Previous night-audit experience is preferred, but we are willing to train a strong hospitality or bartending candidate with the right attitude and attention to detail. Bartending experience and knowledge of classic cocktails are strongly preferred.

Overnight shift:11:00 PM–7:00 AM

Full-time or part-time opportunities available

Weekend and holiday availability is required

Additional bartending shifts may be available based on experience and business needs

• Competitive hourly compensation
• PTO
• Bartending tips during eligible shifts
• Full-time or part-time scheduling
• Hands-on training in hotel operations and night audit
• Opportunities to grow into lead or supervisory responsibilities
• A unique independent hotel environment with a Hi-Fi Lobby Lounge, Vinyl Room, cocktails, music, events, and a strong local following