Front Desk Night Auditor

Cadillacjacksgaming; South Dakota; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Hotel Night Audit Associate and embrace the nocturnal rhythm of hospitality. This role is perfect for night owls who thrive in a vibrant environment, ensuring smooth operations during the night. You'll be responsible for welcoming guests, managing reservations, and collaborating with daytime staff to enhance guest experiences. Enjoy a range of benefits including flexible scheduling, discounts, and a generous sign-on bonus. If you have a passion for service and numbers, this opportunity offers a rewarding career path with growth potential in a supportive environment.

Benefits

Hilton Specific Travel Discounts

Flexible Scheduling

All You Can Eat DoubleTree Cookies

Food and Beverage Discounts

Advancement Opportunities

Hotel Discounts

Dining Deals

WaTiki Waterpark Passes

Starbucks Offers

Gaming Benefits

Qualifications

• Ability to remain alert and stand for up to 8 hours during night shifts.
• Strong critical thinking and problem-solving skills in low-light environments.

Responsibilities

• Provide a warm welcome to late-arriving guests and manage night operations.
• Handle reservations and inquiries using the hotel operating system.

Skills

Critical Thinking

Problem-Solving

Multitasking

Time Management

Self-Motivated

Education

High School Diploma

Tools

Microsoft Teams

Microsoft Outlook

Job description

Job Details

Job Location: Double Tree - Deadwood, SD

Position Type: Full-Time/Part-Time

Education Level: None

Salary Range: $17.00 - $17.00 Hourly

Description

Embark on a Nighttime Journey: Hotel Night Audit Associate - Looking for Night Audit and/or Day Shifts

Are you a night owl with a passion for numbers and hospitality? We are seeking a meticulous and responsible Hotel Night Audit Associate to join our team. This role is perfect for those who excel in a nocturnal setting and are keen to ensure the smooth operation of our hotel’s nightly affairs. If you have an eye for detail and a dedication to guest satisfaction, we invite you to apply.

Benefits:

• Hilton Specific Travel Discounts: Enjoy exclusive travel discounts through Hilton.
• Flexible Scheduling with Cross Training: Experience flexible scheduling and the opportunity for cross-training in multiple departments.
• All You Can Eat DoubleTree Cookies: Indulge in the delicious DoubleTree cookies.
• Food and Beverage Discounts: Receive discounts on food and beverage purchases.
• Advancement Opportunities: Explore numerous advancement opportunities.
• Hotel Discounts: Enjoy reduced rates at LIV properties.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At DoubleTree by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.

Qualifications

Your Nightly Mission:

As a Night Audit Associate, you will:

• Provide a warm and professional welcome to late-arriving guests.
• Ensure readiness for your shift, adhering to uniform standards.
• Manage incoming calls and guest inquiries throughout the night.
• Handle overnight reservations and adjustments using the hotel operating system.
• Utilize Microsoft Teams and Outlook to maintain communication with daytime staff.
• Implement sales strategies to maximize revenue during the night.
• Analyze and apply insights from nightly reports to improve operations.
• Coordinate with various departments to support guests’ overnight needs.
• Uphold and champion the brand standards during the quieter hours.
• Keep the front desk organized and prepared for the next day.
• Explore and integrate new technologies to enhance the nocturnal guest and staff experience.

Qualifications for the Night Shift:

• Ability to remain alert and stand for up to 8 hours during the night shift.
• Strong critical thinking and problem-solving skills in a low-light environment.
• Self-motivated with a collaborative spirit.
• Exceptional multitasking abilities and adept time management.
• A sense of ownership over the night’s activities.
• Comfortable working in the unique atmosphere of a casino resort.

Why Join Our Night Crew?

• Be part of a dedicated team that keeps the hotel thriving 24/7.
• Work in a role that is essential to our round-the-clock hospitality.
• Opportunities for professional growth in a supportive nighttime work environment.

Benefits:

• A generous $1000 sign-on bonus.
• Eligibility for position-specific bonus programs.
• Comprehensive health, dental, vision, and life insurance plans.
• A 401K plan with up to 3% company matching.
• Access to the Rewardian employee rewards program.
• ZayZoon feature for same-day pay access.
• Paid time off.
• Numerous opportunities for career progression.

An equal-opportunity employer.