Front Desk Night Auditor

Liv Hospitality, LLC; South Dakota; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Hotel Night Audit Associate, where you'll play a crucial role in ensuring smooth operations during the night. This position is perfect for those who thrive in a nocturnal setting and have a passion for hospitality. With competitive pay, flexible scheduling, and exciting perks like travel discounts and a generous sign-on bonus, this role offers a rewarding career path. Embrace the opportunity to grow professionally in a supportive environment while enjoying unique benefits that enhance your work-life balance. Become part of a dedicated team that values your contributions and supports your success!

Benefits

Hilton Specific Travel Discounts

Flexible Scheduling

All You Can Eat DoubleTree Cookies

Food and Beverage Discounts

Advancement Opportunities

Hotel Discounts

Dining Deals

WaTiki Waterpark Passes

Starbucks Offers

Gaming Benefits

Qualifications

• Ability to remain alert and stand for up to 8 hours during the night shift.
• Strong critical thinking and problem-solving skills in a low-light environment.

Responsibilities

• Welcome late-arriving guests and manage their inquiries.
• Handle overnight reservations and adjustments using the hotel operating system.
• Keep the front desk organized and prepared for the next day.

Skills

Critical Thinking

Multitasking

Self-Motivation

Problem-Solving

Customer Service

Education

High School Diploma

Tools

Microsoft Teams

Outlook

Job description

Job Details

Job Location: Double Tree - Deadwood, SD

Position Type: Full-Time/Part-Time

Education Level: None

Salary Range: $17.50 Hourly

Description

Embark on a Nighttime Journey: Hotel Night Audit Associate

Are you a night owl with a passion for numbers and hospitality? We are seeking a meticulous and responsible Hotel Night Audit Associate to join our team. This role is perfect for those who excel in a nocturnal setting and are keen to ensure the smooth operation of our hotel’s nightly affairs. If you have an eye for detail and a dedication to guest satisfaction, we invite you to apply.

Why Join Us?

Hilton Specific Travel Discounts: Enjoy exclusive travel discounts through Hilton, making your vacations more affordable and enjoyable.

Flexible Scheduling with Cross Training: Experience flexible scheduling and the opportunity for cross-training in multiple departments, providing variety and excitement in your day-to-day tasks.

All You Can Eat DoubleTree Cookies: Indulge in the delicious DoubleTree cookies, available for you to enjoy whenever you need a sweet treat.

Food and Beverage Discounts: Receive discounts on food and beverage purchases when staying at Hilton hotels, making your stays even more satisfying.

Advancement Opportunities: Explore numerous advancement opportunities, ensuring that your career with us is dynamic and fulfilling.

Backed by LIV Hospitality

At DoubleTree by Hilton, you'll thrive in your role with our comprehensive support and exclusive perks provided by LIV Hospitality:

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
• Starbucks Offers: Buy one, get one free at LIV Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

Join Our Hilton Family

At DoubleTree by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.

Qualifications

Your Nightly Mission

As a Night Audit Associate, you will:

• Welcome Late-Arriving Guests: Provide a warm and professional welcome to guests arriving late at night.
• Shift Readiness: Ensure readiness for your shift, adhering to uniform standards.
• Guest Inquiries: Manage incoming calls and guest inquiries throughout the night.
• Reservations Management: Handle overnight reservations and adjustments using the hotel operating system.
• Communication: Utilize Microsoft Teams and Outlook to maintain communication with daytime staff.
• Sales Strategies: Implement sales strategies to maximize revenue during the night.
• Operational Insights: Analyze and apply insights from nightly reports to improve operations.
• Department Coordination: Coordinate with various departments to support guests’ overnight needs.
• Brand Standards: Uphold and champion the brand standards during the quieter hours.
• Front Desk Organization: Keep the front desk organized and prepared for the next day.
• Technology Integration: Explore and integrate new technologies to enhance the nocturnal guest and staff experience.

Qualifications for the Night Shift

• Alertness: Ability to remain alert and stand for up to 8 hours during the night shift.
• Critical Thinking: Strong critical thinking and problem-solving skills in a low-light environment.
• Self-Motivation: Self-motivated with a collaborative spirit.
• Multitasking: Exceptional multitasking abilities and adept time management.
• Ownership: A sense of ownership over the night’s activities.
• Casino Resort Comfort: Comfortable working in the unique atmosphere of a casino resort.

Why Join Our Night Crew?

• Dedicated Team: Be part of a dedicated team that keeps the hotel thriving 24/7.
• Essential Role: Work in a role that is essential to our round-the-clock hospitality.
• Professional Growth: Opportunities for professional growth in a supportive nighttime work environment.

Benefits

• Sign-On Bonus: A generous $1000 sign-on bonus.
• Bonus Programs: Eligibility for position-specific bonus programs.
• Insurance Plans: Comprehensive health, dental, vision, and life insurance plans.
• Retirement Plan: A 401K plan with up to 3% company matching.
• Employee Rewards: Access to the Rewardian employee rewards program.
• Daily Pay: Access your earnings daily through ZayZoon.
• Paid Time Off: Enjoy paid time off.
• Career Progression: Numerous opportunities for career progression.

We are an equal-opportunity employer and welcome applicants from all backgrounds to apply.