Front Desk Monitor

AAM Brand; South Carolina; On-site; USD 17,000 - 25,000; Part time

Job summary

Del Webb Greenville at AAM Brand is seeking a personable receptionist to provide front desk support and customer service to residents, visitors, and staff in a fast-paced on-site environment.

You will manage the front entrance, handle inbound calls, assist with events, and collaborate with the On-site Community Manager on administrative tasks. A 1-year background in receptionist or office support is preferred; High School or higher education is required.

Qualifications

• 1 year of paid, professional experience in Receptionist, Administrative Support, and/or Customer Service within an office environment.
• Requires ability to manage front desk and support staff with changing needs.
• Proficiency in MS Office and basic computer skills.

Responsibilities

• Provide direct receptionist support and high-quality customer service to visitors, homeowners, and vendors.
• Assist On-site Community Manager with front desk operations and inbound calls.
• Answer and route incoming calls, greet visitors, and determine immediate needs.
• Assist with events and other related duties as directed.

Skills

Customer service

Communication

Multitasking

Organization

MS Office

Education

High School or better

Tools

MS Office

Job description

Onsite - Del Webb Greenville
200 Ranch Rd
Greenville, SC 29607, USA

• On-site
• Community Management
• Part-Time
• Requisition #: FRONT005575

Description

Join the vibrant lifestyle at Del Webb Greenville , a premier active adult community set along the beautiful Reedy River . Surrounded by resort-style amenities, scenic walking trails, and a welcoming, social atmosphere, this is more than a workplace—it’s a community. In this role, you will be primarily responsible for answering phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, while delivering exceptional customer service to visitors and homeowners both over the phone and in person.

Position Responsibilities:

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Administrative Support team member who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors/homeowners and determines their immediate needs.
• Assisting with events.
• Performs other related duties as directed.

Knowledge, Skills & Abilities:

• Excellent customer service and communication skills.
• Ability to offer support to administrative support staff with ever-changing needs.
• Ability to elicit information from callers and visitors in a professional and efficient manner.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

• Sitting at workstation utilizing a computer in an office setting.
• Walking throughout property/facilities as needed.
• Setting up, taking down and stacking tables and chairs.

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter : Inspired to perform without outside help

Education

Required

High School or better.

Experience

Required

1 year: Paid, professional experience working in a Receptionist, Administrative Support, and/or Customer Service role within an office environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.