Front Desk/ MIAMI

Akam Associates Inc.; Florida; On-site; USD 25,000 - 26,000; Full time

Job summary

Akam Associates Inc. is seeking a Front Desk team member in Dania Beach, FL, working afternoons on a full-time basis. The role involves welcoming residents and guests, handling calls, and keeping the reception and common areas orderly and secure.

Requirements include a HS diploma and proficiency with MS Word, Outlook, and Excel. Prior front desk or hospitality experience is preferred, with a focus on customer service and safety in a fast-paced setting.

Qualifications

• Customer service focus with strong written and verbal skills.
• Experience at a front desk or reception is preferred.
• Ability to stay organized in a busy, welcoming environment.

Responsibilities

• Answer multiple phone lines and route calls to staff.
• Greet and check in visitors professionally.
• Maintain a clean, safe reception area and conference rooms.
• Assist with mailings and projects as needed.
• Follow visitor procedures and build access protocols.

Skills

Customer Service

Verbal communication

Written communication

Front Desk experience

Organization

Attention to safety and cleanliness

Education

HS Diploma

Tools

Microsoft Word

Outlook

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk/ MIAMI

Full Time Dania Beach, FL, US

3 days ago Requisition ID: 4117

Salary Range: $18.00 To $18.50 Hourly

About the company:Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

Position Overview:The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and maintaining a safe, clean and welcoming pool & gym environment for residents and their guests. This role ensures compliance with condominium policies, safety regulations and health codes while providing excellent customer service.

Responsibilities include, but are not limited to:

Front Desk:

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
• Greet and announce visitors in a professional and courteous manner.
• Maintain a safe and clean reception area and conference rooms.
• Handle inquiries from clients and tenants.
• Assist Agents with mailings.
• Work on special projects as assigned.
• Follow visitor and guest check-in procedures (ID scan, BuildingLink entry, resident confirmation).
• Be able to work independently and maintain awareness of all amenity areas.
• Communicate clearly with the Supervisor and Management about issues or supplies.

Qualifications:

• Customer Service
• Effective written and verbal skills.
• Candidate must have prior Front Desk Experience.
• Strong communication and customer service skills
• Organizational abilities
• Priorexperience in hospitality, customer service, or pool/beach attendant role preferred.
• Ability to remain alert and observant in a busy environment.
• Basic knowledge of pool safety and sanitation standards; CPR/First Aid certification a plus.

Requirements:

• HS Diploma is required
• Proficient with Microsoft MS programs; Word, Outlook, and Excel
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 50 lbs.

Working Conditions:

• Subject to sun exposure and weather conditions.
• Physical activity including standing, walking, lifting, and carrying up to 30-50 lbs.
• Frequent interaction with residents, guests, and vendors.

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

AFTERNOON SHIFT, 5 DAYS A WEEK, FLEXIBLE DAYS