Front Desk/Delray Beach

AKAM; Delray Beach (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching Program

10 Paid Holidays

17 PTO Days

Advancement Opportunity

Job summary

AKAM is seeking a professional Front Desk agent in Delray Beach to support property operations with courteous reception, call routing, and visitor management. This full-time role runs Thursday through Monday, 3pm to 11pm, with Tuesday and Wednesday off.

You will greet visitors, answer multi-line calls, maintain the lobby, assist tenants and clients, handle mailings, and assist on special projects while upholding excellent customer service and using MS Office tools.

Qualifications

• HS Diploma is required.
• Front desk/concierge experience preferred.
• Professional appearance and demeanor.
• Excellent verbal and written communication.
• Ability to multi-task in a fast-paced environment.
• Proficient with MS Word/Outlook/Excel.

Responsibilities

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
• Greet and announce visitors in a professional and courteous manner.
• Maintains a clean reception area and conference rooms.
• Handle inquiries from clients and tenants.
• Assist with mailings.
• Work on special projects as assigned.
• Monitoring surveillance cameras.

Skills

Front desk experience

Customer service

Communication skills

Time management

Data entry

Multitasking

Education

HS Diploma

Tools

Microsoft Word

Outlook

Excel

Job description

About the company

Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.

Position Overview

The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.

This is a full time role working Thursday through Monday from 3pm to 11pm (off Tuesday & Wednesday).

Responsibilities

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
• Greet and announce visitors in a professional and courteous manner
• Maintains a clean reception area and conference rooms
• Handle inquiries from clients and tenants
• Assist with mailings
• Work on special projects as assigned
• Monitoring surveillance cameras

Qualifications

• Administrative/front desk experience
• Excellent customer service and upbeat friendly personality
• Effective written and verbal skills
• Microsoft Office experience
• Strong communication skills
• Organized, detail- oriented, and able to multi task
• Data entry skills

Requirements

• HS Diploma is required
• Previous front desk, concierge, or luxury residential property experience
• Professional appearance and demeanor
• Strong customer service and interpersonal skills
• Ability to remain calm, courteous, and professional in all situations
• Proficient with Microsoft MS programs;: Word, Outlook, and Excel
• Excellent verbal and written communication skills
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 30 lbs

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Matching Program
• 10 Paid Holidays (may vary between properties)
• 17 PTO Days
• Advancement Opportunity

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Thursday through Monday from 3pm to 11pm

Off Tuesday & Wednesday

Subject to change as needed