Fitness Sales Associate- Front Desk

D1 Training - Wake Forest; Wake Forest (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Free gym membership

Ongoing training

Growth opportunities

Job summary

D1 Training - Wake Forest is seeking a high-energy Fitness Sales Recruiter to drive appointment setting and convert leads into memberships. You will be the first contact for prospective athletes, guiding them to the right training program and achieving daily, weekly, and monthly sales targets.

Join a rapidly expanding fitness brand with opportunities for advancement, ongoing training, and a focus on member success in a dynamic, performance-driven culture.

Qualifications

• 1+ year of sales experience.
• Comfortable with high-volume outbound calling.
• Strong communication skills on the phone.
• Organized and disciplined with lead management.
• High energy, competitive, and goal-oriented.
• Customer service experience a plus.

Responsibilities

• Warmly greet members upon entering and exiting the facility.
• Assist with check-in/out for classes, personal training, small group, or team training.
• Be an expert on the D1 Portfolio and services, answer member questions, assist with apps downloaded.
• Provide excellent customer service and troubleshoot membership issues.
• Ensure the facility remains tidy and presentable through opening/closing checklists.
• Make outbound calls, texts, and follow-ups to new and existing leads.
• Set appointments for free trials, consultations/assessments, and workouts.
• Respond quickly to inbound inquiries (speed matters here more than you think).
• Guide prospects through the sales process from first contact to membership.
• Recommend the right training program based on individual goals.
• Maintain accurate notes and activity tracking in the CRM.
• Consistently hit daily, weekly, and monthly sales targets.

Skills

Sales experience

Outbound calling

Strong communication

Lead management

High energy

Customer service

CRM

Tools

CRM

Job description

About the job

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Fitness Sales Specialist (Appointment Setting & Membership Sales)

Benefits & Perks

• Paid Time Off
• Free membership to a state-of-the-art training facility
• Ongoing training & professional development through company events
• Growth opportunities with a rapidly expanding fitness brand

About D1 Training

D1 Training is a results-driven, athletic-based training facility for adults and youth athletes ages 7+. Our mission is simple: You pick the goal, we help you get there.

We combine elite coaching, a team-first culture, and proven training systems to help every athlete improve. As we continue to grow, we’re looking for team members who bring energy, discipline, and a genuine drive to help people take action on their goals.

Position Overview

This is not a “stand behind the desk and wait” role.

We’re looking for a high-energy Fitness Sales Recruiter who thrives on outbound outreach, appointment setting, and converting leads into committed members. You’ll be the first point of contact for prospective athletes, responsible for driving trial bookings and guiding them into the right training program.

If you like fast-paced environments, clear goals, and actually seeing the results of your effort, you’ll fit in here.

What You’ll Do

• Warmly greet members upon entering and exiting the facility
• Assist with check-in/out for classes, personal training, small group, or team training
• Be an expert on the D1 Portfolio and services, answer any member questions, assist with making sure members have the correct apps downloaded
• Provide excellent customer service and troubleshoot any membership issues, complaints, or assistance
• Ensure the facility remains tidy and presentable through completing opening/closing checklists
• Make outbound calls, texts, and follow-ups to new and existing leads
• Set appointments for free trials, consultations/assessments, and workouts
• Respond quickly to inbound inquiries (speed matters here more than you think)
• Guide prospects through the sales process from first contact to membership
• Recommend the right training program based on individual goals
• Maintain accurate notes and activity tracking in the CRM
• Consistently hit daily, weekly, and monthly sales targets

What We’re Looking For

• 1+ year of sales experience (inside sales, membership sales, fitness or similar)
• Comfortable with high-volume outbound calling and follow-up
• Strong communication skills and confidence on the phone
• Organized and disciplined with lead management
• High energy, competitive, and goal-oriented
• Customer service experience (fitness industry a plus, not required)

Why This Role Stands Out

• Clear focus on appointment setting + sales, not random front desk tasks
• Opportunity to grow with a nationally expanding brand
• Direct impact on business growth and member success
• A team culture that actually cares about performance and development