Front Desk Sales Associate

D1 Training - Crofton; Gambrills (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Training & development

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

D1 Training - Crofton is seeking a Front Desk Sales Associate to welcome visitors, qualify leads, and drive memberships at our Maryland location.

You’ll build rapport with families, athletes, and adult clients, schedule in-person consultations with the coaching team, and track follow-ups in our CRM to ensure personalized, timely communication that converts inquiries into memberships.

This role emphasizes relationship-building, reliability, and a positive attitude within a supportive fitness brand.

Qualifications

• Experience in sales, appointment setting, customer service, or call center environments.
• Comfortable making outbound calls and follow-ups.
• Strong communication and relationship-building skills.
• Organized, reliable, and consistent with follow-through
• Positive attitude and coachable mindset
• Interest in fitness, athletics, or helping people improve their performance
• Ability to work independently while contributing to a team environment

Responsibilities

• Respond quickly to inbound inquiries from clients.
• Build rapport with parents, athletes, and adult clients to understand their goals.
• Schedule and coordinate in-person sales consultations with the coaching team.
• Track activity and follow-ups accurately in the CRM.
• Represent D1 Training professionally within the local community at events

Skills

Sales experience

Appointment setting

Customer service

Call center

Outbound calls

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement

About the Role

D1 Training is an athletic-based fitness franchise focused on helping athletes of all ages reach their goals, both on and off the field. As we continue to grow, we are looking for a Front Desk Sales Associate who excels at relationship building.

This role is ideal for someone who enjoys talking to people, following up consistently, and creating opportunities for in-person conversations that lead to long-term memberships.

What You'll Do

• Respond quickly to inbound inquiries from clients
• Build rapport with parents, athletes, and adult clients to understand their goals
• Schedule and coordinate in-person sales consultations with the coaching team
• Track activity and follow-ups accurately in the CRM
• Represent D1 Training professionally within the local community at events

What We’re Looking For

• Experience in sales, appointment setting, customer service, or call center environments
• Comfortable making outbound calls and follow-ups
• Strong communication and relationship-building skills
• Organized, reliable, and consistent with follow-through
• Positive attitude and coachable mindset
• Interest in fitness, athletics, or helping people improve their performance
• Ability to work independently while contributing to a team environment

This Role Is a Good Fit If You

• Are comfortable speaking with new people every day
• Want growth opportunities within a fitness and training organization

This Role Is Not a Fit If You

• Are uncomfortable talking with new people

D1 Training is one of the fastest-growing athletic training brands in the country, built on a proven model and strong national momentum. This role offers a chance to be part of a growing organization while making a real impact in your local community. You'll work in a structured, sales-focused environment that values consistency, professionalism, and results. If you enjoy connecting with people and want to grow with a respected fitness brand.