Front Desk (Membership Experience Associate)

YJ Northeast LLC; New York (NY); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Complimentary membership for you and a

guest

Discounts on branded retail

Growth opportunities

Ongoing training and development

Job summary

Yoga Joint NY is seeking a friendly front desk/guest services team member to welcome clients, learn names, and help build a vibrant community in a hot infrared studio. You’ll handle check-ins, account support, and studio operations while upholding high standards of service.

Shifts include mornings, evenings, and weekends, with opportunities for growth, ongoing training, and employee discounts. Join a fast-paced, energetic team and help make every visit memorable.

Qualifications

• Experience in hospitality delivering top-tier guest experiences.
• Proactive leadership and ability to anticipate needs.
• Professional, punctual, and positive in a fast-paced setting.

Responsibilities

• Create genuine connections with clients and learn their names.
• Support daily studio operations: check-in, account assistance, facilities, laundry, reservations, retail.
• Celebrate client milestones and maintain a welcoming atmosphere.
• Maintain professionalism and effective communication with the team.
• Ensure a clean, well-stocked, and cared-for facility consistent with Yoga Joint standards.
• Contribute to a positive work environment as part of a founding team.

Skills

Hospitality

Leadership

Communication

Reliability

Punctuality

Teamwork

Job description

What You’ll Do

• Create genuine connections with clients, learn their names, understand their needs, and help build a strong sense of community
• Support seamless daily studio operations, including client check-in, account assistance, attention to facilities, laundry, class reservations, retail purchases, and general studio needs
• Celebrate the big and small wins of our clients, their first class to milestones, personal achievements, birthdays, and everything in between
• Maintain a high level of professionalism, communication, and respect when working with your operations & talent team
• Focus on the importance of a clean, well-stocked and cared for facility
• Uphold our high-level of standards for our Yoga Joint studio at all times

What We’re Looking For

• Available to work earning mornings, late evenings and weekends
• • Mornings 5:30AM-10:00AM
  • Evenings 4:00PM-8:00PM
  • Weekends 8:00AM-1:00PM
  • Occasional holidays
  • Available for at least 3 Shifts Per Week
• Experience in hospitality and deliver top of the line experiences
• Proactive Leader. You notice what needs to be done without always needing to be asked
• Comfortable working in a fast-paced, high-energy environment
• Reliable, punctual, and accountable
• Positive, Passionate, and Willingness to go the extra mile
• Professional, Efficient and Contributes to a positive work environment
• Desire to be a part of a founding team in a rapidly growing brand
• Ability to work in a heated (90°F+) environment
• Authorized to work in the U.S.

Perks & Benefits

• Complimentary membership for you and a guest
• Discounts on branded retail
• Growth opportunities
• Ongoing training and development

Success means our clients feel seen, welcomed, celebrated, and excited to come back. You build real relationships, remember the little things, and help create the energy that makes Yoga Joint NY feel like more than just a place to work out.

It means having fun! We want our team to genuinely enjoy coming to work, bring their personality and positive energy into the studio, celebrate wins together, and have fun with our clients and each other.

Work Environment

Classes are held in infrared heated studios (up to 90°F) with moderate to loud noise. Role includes standing, movement, and occasional lifting up to 30 lbs, and may include indoor/outdoor events both inside and outside of the studio. Essential functions may be performed with or without reasonable accommodation. The employee may be required to work with yoga props, cleaning supplies, and studio equipment and may experience physical exertion due to the nature of the instruction environment. Shifts may involve sustained physical activity, multiple classes per day, and limited recovery time between classes. This role may also include participation in off‑site or outdoor marketing and community events, which may last several hours and may take place in varying indoor or outdoor environments and weather conditions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

A full job description with additional responsibilities will be provided during the interview process.