Front Desk (Membership Experience Associate)

Yoga Joint New York; New York (NY); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Complimentary membership for you and a

Discounts on branded retail

Growth opportunities

Ongoing training and development

Job summary

Yoga Joint New York is seeking a Front Desk (Membership Experience Associate) to welcome members and help them feel seen and cared for. The role is part-time, non-exempt, and based at Yoga Joint Williamsburg in Brooklyn, with morning and evening shifts plus weekends.

Responsibilities include check-in, account assistance, class bookings, and selling retail while upholding high studio standards. Complimentary membership for you and a guest is offered, with growth opportunities and ongoing training.

Qualifications

• Experience in hospitality and delivering top-of-the-line experiences.
• Proactive leader who notices what needs to be done without being asked.
• Reliable, punctual, and accountable in a fast-paced environment.

Responsibilities

• Create genuine connections with clients, learn their names, understand their needs, and help build community.
• Support seamless daily studio operations including check-in, account assistance, reservations, and retail purchases.
• Celebrate client milestones and maintain a high level of professionalism with the team.
• Assist with maintaining a clean, well-stocked facility and upholding Yoga Joint standards.

Skills

Hospitality experience

Proactive leader

Reliable & punctual

Customer service

Positive energy

Job description

Front Desk (Membership Experience Associate)

What You’ll Do

• Create genuine connections with clients, learn their names, understand their needs, and help build a strong sense of community
• Support seamless daily studio operations, including client check-in, account assistance, attention to facilities, laundry, class reservations, retail purchases, and general studio needs
• Celebrate the big and small wins of our clients, their first class to milestones, personal achievements, birthdays, and everything in between
• Maintain a high level of professionalism, communication, and respect when working with your operations & talent team
• Focus on the importance of a clean, well-stocked and cared for facility
• Uphold our high-level of standards for our Yoga Joint studio at all times

What We’re Looking For

• Available to work earning mornings, late evenings and weekends
• Mornings 5:30AM-10:00AM
• Evenings 4:00PM-8:00PM
• Occasional holidays
• Available for at least 3 Shifts Per Week
• Experience in hospitality and deliver top of the line experiences
• Proactive Leader. You notice what needs to be done without always needing to be asked
• Comfortable working in a fast-paced, high-energy environment
• Reliable, punctual, and accountable
• Positive, Passionate, and Willingness to go the extra mile
• Professional, Efficient and Contributes to a positive work environment
• Desire to be a part of a founding team in a rapidly growing brand
• Ability to work in a heated (90°F+) environment
• Authorized to work in the U.S.
• Complimentary membership for you and a guest
• Discounts on branded retail
• Growth opportunities
• Ongoing training and development

Success means our clients feel seen, welcomed, celebrated, and excited to come back. You build real relationships, remember the little things, and help create the energy that makes Yoga Joint NY feel like more than just a place to work out.

It means having fun! We want our team to genuinely enjoy coming to work, bring their personality and positive energy into the studio, celebrate wins together, and have fun with our clients and each other.

Classes are held in infrared heated studios (up to 90°F) with moderate to loud noise. Role includes standing, movement, and occasional lifting up to 30 lbs, and may include indoor/outdoor events both inside and outside of the studio. Essential functions may be performed with or without reasonable accommodation. The employee may be required to work with yoga props, cleaning supplies, and studio equipment and may experience physical exertion due to the nature of the instruction environment. Shifts may involve sustained physical activity, multiple classes per day, and limited recovery time between classes. This role may also include participation in off-site or outdoor marketing and community events, which may last several hours and may take place in varying indoor or outdoor environments and weather conditions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

A full job description with additional responsibilities will be provided during the interview process.

About Yoga Joint New York

Location: Yoga Joint Williamsburg | 267 Kent Ave, Brooklyn, NY
Compensation: $18/Hour
Employment Type: Part-Time / Non-Exempt

Who We Are & What We Are Looking For

Yoga Joint is South Florida’s premier infrared heated boutique fitness brand. Our vision is to inspire people through meaningful fitness and mental transformation. Our mission is to provide our members with highly personalized service and a physical, mental and spiritual workout.

At Yoga Joint New York, our Front Desk Associates are the foundation of our studio. You are often the first and last person our clients interact with, and your role is to make every person who walks through our doors feel welcomed, cared for, and part of our community.

We're looking for hospitality-driven individuals who are excited to be part of a growing brand, eager to grow alongside us, and motivated by the opportunity to help shape Yoga Joint New York.