Front Desk & Membership Concierge – Wellness Clinic

The Joint Chiropractic; Houston (TX); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Bonus potential

Free Chiropractic Healthcare

Paid Lunch Breaks

401 (k) retirement

Job summary

The Joint Chiropractic is seeking a dedicated Front Desk Receptionist to join our team in Houston. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic, handling check-ins and payments, and supporting the clinic team to ensure a smooth, welcoming patient experience.

Responsibilities include greeting patients, presenting membership options, processing sales and payments, and tracking visit metrics. A customer-first mindset and reliable teamwork are essential.

Qualifications

• Experience in sales, customer service, or client-facing roles is preferred.
• Strong verbal and written communication with a customer-first mindset.
• Ability to thrive in a fast-paced walk-in clinic environment.
• Basic computer skills and payment processing experience.
• Reliable, professional, and goal-oriented team player.

Responsibilities

• Greet and engage patients, presenting a friendly first impression.
• Explain memberships, promotions, and service benefits to drive conversions.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversions.
• Support clinic efficiency by managing patient flow and assisting the team.

Skills

Sales experience

Customer service

Communication

Walk-in clinic

Payment processing

Job description

The Joint Chiropractic is seeking a dedicated Front Desk Receptionist to join our team in Houston. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic, handling check-ins and payments, and supporting the clinic team to ensure a smooth, welcoming patient experience.

Responsibilities include greeting patients, presenting membership options, processing sales and payments, and tracking visit metrics. A customer-first mindset and reliable teamwork are essential.