Front Desk & Member Services Coordinator

Creative Financial Staffing, LLC; Lakeland (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Profit-sharing 401(k)

Annual bonus

Direct leadership

Team environment

Career growth

Job summary

Creative Financial Staffing, LLC in Lakeland, FL is seeking a polished Front Desk & Member Services Coordinator for a full-time, Tuesday–Saturday role paying $23/hour. You will be the face of the organization, welcoming members and guests and supporting member services.

The ideal candidate has hospitality, golf club, beverage cart, restaurant, retail, or customer service experience with strong communication, organization, and multitasking abilities.

Qualifications

• Experience in customer service, hospitality, or front desk environments.
• Friendly, professional communicator.
• Strong organizational and multitasking skills.
• Bilingual Spanish is a plus.

Responsibilities

• Be the first friendly face members and guests see when they arrive.
• Answer phones, assist visitors, and provide exceptional customer service.
• Manage reservations, inquiries, and special requests.
• Coordinate dining reservations and member services.
• Assist with events and activities.
• Support office operations, data entry, and administrative projects.
• Help with invoice processing, payment posting, and other accounting-related tasks.
• Keep the front desk organized, professional, and welcoming.

Skills

Customer service

Hospitality

Front desk

Microsoft Office

Outlook

Excel

Tools

Microsoft Office

Outlook

Excel

Job description

Front Desk & Member Services Coordinator

$23/hour | Lakeland, FL
Full-Time | Tuesday – Saturday

Are you outgoing, friendly, and love meeting new people? We’re looking for a polished and energetic Front Desk & Member Services Coordinator to be the face of our organization. This is a great opportunity for someone with a background in hospitality, golf clubs, beverage cart service, restaurants, retail, or customer service who enjoys creating memorable experiences and building relationships.

If you’re the type of person who thrives interacting with members, guests, and leadership while keeping things organized behind the scenes, we’d love to meet you!

Why You’ll Love This Role

• Competitive pay at $23/hour
• Annual bonus opportunity
• Health benefits and profit-sharing 401(k)
• Work directly with company leadership
• Fun, team-oriented environment where no two days are the same
• Opportunity to build experience in hospitality, operations, administration, and event support
• Stable full-time schedule with long-term career growth

What You’ll Do

• Be the first friendly face members and guests see when they arrive
• Answer phones, assist visitors, and provide exceptional customer service
• Manage reservations, inquiries, and special requests
• Coordinate dining reservations and member services
• Assist with events and special activities
• Support office operations, data entry, and administrative projects
• Help with invoice processing, payment posting, and other accounting-related tasks
• Keep the front desk organized, professional, and welcoming

What We’re Looking For

• Friendly, professional, and confident communicator
• Experience in customer service, hospitality, golf clubs, restaurants, retail, or front desk environments
• Comfortable interacting with members, guests, and executives
• Strong organizational and multitasking skills
• Microsoft Office experience (Outlook and Excel)
• Bilingual Spanish is a plus
• Positive attitude and willingness to jump in wherever needed

Ideal Backgrounds

• Golf Cart / Beverage Cart Attendant
• Country Club or Golf Club Experience
• Restaurant Hostess / Host
• Front Desk Receptionist
• Hospitality or Hotel Guest Services
• Retail Customer Service