Front Desk Member Services Associate (Part-Time)

Taymax Group; San Antonio (TX); On-site; USD 14,000 - 17,000; Part time

Job summary

Planet Fitness in San Antonio is seeking a Part-Time Member Service Representative to greet members and guests, handle front desk duties, and assist with memberships and tours. The role emphasizes friendly, professional service in a fitness-forward environment.

The position requires 18+ years of age, a high school diploma or GED, reliable attendance, and basic computer skills. A positive attitude and teamwork are essential to success in this role.

Qualifications

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system.
• Sign up new members calculating rates and monthly payment amounts.
• Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club: daily tasks, cleaning lists, and bathroom checks.
• Other duties and responsibilities based on club needs.

Skills

Customer service

Basic computer proficiency

Punctuality

Teamwork

Positive attitude

Communication skills

Job description

Planet Fitness in San Antonio is seeking a Part-Time Member Service Representative to greet members and guests, handle front desk duties, and assist with memberships and tours. The role emphasizes friendly, professional service in a fitness-forward environment.

The position requires 18+ years of age, a high school diploma or GED, reliable attendance, and basic computer skills. A positive attitude and teamwork are essential to success in this role.