Front Desk & Member Experience Specialist - Free Gym Membership

Asheville Racquet Club South; Asheville (NC); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Asheville Racquet Club South is seeking a friendly Front Desk Associate to perform receptionist duties at the main entrance. You will be the first and last face members see, greeting them warmly and guiding inquiries.

Responsibilities include handling events information, reservations, phone calls, and POS transactions while maintaining a tidy, welcoming reception. Weekend availability is required to support club operations.

Qualifikationen

• Friendly and easy-going personality with perceptiveness and discipline.
• Ability to multitask in a fast-paced environment and work independently.

Aufgaben

• Keep the front desk tidy and presentable with schedules, brochures, towels, etc.
• Greet and welcome members/guests and give farewell greetings.
• Answer questions about events, schedules, reservations, etc.
• Answer all incoming calls and redirect them if necessary.
• Complete shift checklist.
• Multitask: greet, farewell, laundry, answer phones, make reservations, complete POS transactions.
• Check company email regularly.
• Make reservations for lap swimming, indoor and outdoor tennis, clinics, fitness events, swimming lessons, swim team, etc.
• Retain knowledge about member/non-member rates for reservations, clinics, fitness/swim events, etc.
• Retain and provide information for all policies, events, fees, and more as you are usually the only interaction point for members/guests.
• Must be able to work independently and in a team setting.
• Weekend availability is required for this role.

Jobbeschreibung

Asheville Racquet Club South is seeking a friendly Front Desk Associate to perform receptionist duties at the main entrance. You will be the first and last face members see, greeting them warmly and guiding inquiries.

Responsibilities include handling events information, reservations, phone calls, and POS transactions while maintaining a tidy, welcoming reception. Weekend availability is required to support club operations.