Guest Services Concierge - Member Experience

Hulsing Hotels / Earth Fare / Accucare; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Silver gym membership

Discounted upgrade to Gold or Platinum

20% discount on apparel, snacks andamp

Job summary

Earth Fare in Asheville seeks a Front Desk Associate to greet members and guests, answer inquiries, and manage reservations at the main entrance. You will be the first and last face they see, ensuring a friendly, guest-focused experience in a fast-paced environment.

The role requires a warm, perceptive, and disciplined approach, with the ability to multitask and work both independently and as part of a team. Weekend availability is required.

Qualifications

• Friendly and easy-going personality with strong perceptiveness.
• Able to multitask in a fast-paced environment and work independently or in a team.
• Customer-oriented approach with a welcoming demeanor for members and guests.

Responsibilities

• Greet and welcome members/guests at the main entrance.
• Answer questions about events, schedules, reservations, and other property details.
• Handle all incoming calls and redirect as needed.
• Maintain a tidy front desk with essential materials and complete shift checklists.
• Process reservations, manage POS transactions, and assist with related tasks.

Skills

Customer service

Multitasking

Communication

Teamwork

Tools

POS system

Job description

Earth Fare in Asheville seeks a Front Desk Associate to greet members and guests, answer inquiries, and manage reservations at the main entrance. You will be the first and last face they see, ensuring a friendly, guest-focused experience in a fast-paced environment.

The role requires a warm, perceptive, and disciplined approach, with the ability to multitask and work both independently and as part of a team. Weekend availability is required.