Front Desk Member Experience Specialist

Vasa Fitness co; Wheaton (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Two gym memberships

401(k) + EAP

PTO + health benefits

Job summary

VASA Fitness in Wheaton, IL is seeking a friendly Member Experience Specialist to greet members, explain memberships and training options, and keep the club clean and welcoming. You’ll be the first contact for guests and a crucial part of creating a supportive fitness community.

The role emphasizes strong communication, independence, and a passion for health and wellness, with opportunities to participate in commission-based earnings and company benefits.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and set the tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized to create a home-like feel.
• Assist with tours and sales conversations to boost membership.

Job description

VASA Fitness in Wheaton, IL is seeking a friendly Member Experience Specialist to greet members, explain memberships and training options, and keep the club clean and welcoming. You’ll be the first contact for guests and a crucial part of creating a supportive fitness community.

The role emphasizes strong communication, independence, and a passion for health and wellness, with opportunities to participate in commission-based earnings and company benefits.