Front Desk & Member Experience Specialist

TRUFUSION BLUE DIAMOND, LLC; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

TRUFUSION BLUE DIAMOND, LLC is seeking a Front Desk Team Member in Las Vegas to serve as the first point of contact for members and guests. You will help with class information, memberships, and studio amenities, ensuring a welcoming environment aligned with TruFusion's values of community, health, and wellness.

You will support sales initiatives, process payments, manage attendance, and use MindBody/Sling to keep member accounts accurate, while collaborating with the team to maintain efficient

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience in sales, reception and hospitality roles preferred but not required.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.

Responsibilities

• Greet members and guests and provide information on classes and memberships.
• Assist with member check-ins and ensure proper registration.
• Promote memberships, class packages, and retail products.
• Process payments and manage front desk operations.
• Maintain a clean, organized front desk area.
• Utilize MindBody/Sling to manage member accounts and timekeeping.
• Coordinate with team and management for smooth studio operations.

Skills

Customer service

Sales

Front desk

Education

High school diploma or equivalent

Tools

MindBody

Sling

Job description

TRUFUSION BLUE DIAMOND, LLC is seeking a Front Desk Team Member in Las Vegas to serve as the first point of contact for members and guests. You will help with class information, memberships, and studio amenities, ensuring a welcoming environment aligned with TruFusion's values of community, health, and wellness.

You will support sales initiatives, process payments, manage attendance, and use MindBody/Sling to keep member accounts accurate, while collaborating with the team to maintain efficient