Front Desk Member Experience Pro

Vasa Fitness co; Racine (WI); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Two gym memberships

Discounted personal training

401(k) options

Employee Assistance Program

Paid time off

Medical/Dental/Vision benefits

Paid parental leave

Career growth opportunities

Job summary

VASA Fitness is hiring a Member Experience Specialist in Racine, WI to be the first friendly face at the front desk and set the tone for every visit. You’ll greet members, share information about memberships, upgrades, and personal training, and help keep the club clean and welcoming.

Hours and base pay start at $11.50 per hour with commission eligibility and uncapped upside; top performers can earn substantial annual income including wages and commissions.

Qualifications

• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness

Responsibilities

• Greet members warmly and create personal connections at the front desk
• Guide members on memberships, upgrades, and personal training options
• Keep the club clean and organized to create a welcoming environment
• Assist with member onboarding and tours to promote services

Skills

Customer service

Membership sales

Job description

VASA Fitness is hiring a Member Experience Specialist in Racine, WI to be the first friendly face at the front desk and set the tone for every visit. You’ll greet members, share information about memberships, upgrades, and personal training, and help keep the club clean and welcoming.

Hours and base pay start at $11.50 per hour with commission eligibility and uncapped upside; top performers can earn substantial annual income including wages and commissions.