Member Experience Specialist — Front Desk

Wisconsin Athletic Club, LLC; West Allis (WI); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Wisconsin Athletic Club, LLC in West Allis, WI, is seeking a Front Desk Team Member to welcome members and guests with smiles, use names and eye contact, and uphold a member-first atmosphere.

This role requires owning shifts, checking in every member, attending classes, keeping the club and locker rooms clean, coordinating with management on scheduling, and promoting programs while providing excellent service to all visitors.

Mansioni

• Greet members and guests with smiles, using names and eye contact.
• Own and cover shifts; ensure schedule coverage.
• Check in every member and guest to protect membership integrity.
• Attend classes and activities; provide recommendations to members.
• Keep club and locker rooms clean during shifts.
• Attend department meetings; communicate scheduling changes.
• Coordinate with Manager or Team Lead for updates.
• Communicate with team members regularly.

Descrizione del lavoro

Wisconsin Athletic Club, LLC in West Allis, WI, is seeking a Front Desk Team Member to welcome members and guests with smiles, use names and eye contact, and uphold a member-first atmosphere.

This role requires owning shifts, checking in every member, attending classes, keeping the club and locker rooms clean, coordinating with management on scheduling, and promoting programs while providing excellent service to all visitors.