Urgent Care Receptionist & Scheduling (PRN)

Baptist Health Care Corporation; Pensacola (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Baptist Health Care Corporation in Pensacola, FL seeks a Medical Receptionist I for Urgent Care Airport (PRN). The role greets and registers patients, collects demographics, schedules appointments, handles copays, and verifies insurance in the practice management system.

You will also answer calls, explain financial requirements, process referrals, obtain authorizations when needed, and coordinate referrals for tests or follow-ups, while delivering courteous, professional service.

Qualifications

• High School Diploma or Equivalent Required.
• Excellent verbal and written communication skills.
• Ability to organize work and prioritize tasks.
• Proficient with computers and related software applications.
• Able to provide excellent customer service.

Responsibilities

• Greets visitors or patients and directs them using Baptist Health Care values.
• Enters patient demographics into the practice management system and maintains records.
• Manages appointments, reminders, online requests, and reschedules no-shows.
• Receives and routes incoming calls promptly and professionally.
• Operates office equipment and verifies health insurance eligibility and copays.
• Assists with referrals, authorizations, and coordination with staff.

Skills

Good communication

Organizational skills

Prioritization

Computer literacy

Customer service

Education

High School Diploma or Equivalent

Tools

Practice management software

Job description

Baptist Health Care Corporation in Pensacola, FL seeks a Medical Receptionist I for Urgent Care Airport (PRN). The role greets and registers patients, collects demographics, schedules appointments, handles copays, and verifies insurance in the practice management system.

You will also answer calls, explain financial requirements, process referrals, obtain authorizations when needed, and coordinate referrals for tests or follow-ups, while delivering courteous, professional service.