Front Desk Medical Receptionist — Flexible Scheduling

Yale-New-Haven-Health-Urgent-Care; Darien (CT); On-site; USD 30,000 - 36,000; Full time

Job summary

Yale New Haven Health Urgent Care in Darien, CT is seeking a Medical Receptionist to join our growing team. You will handle front desk duties, verify insurance, collect co-pays, and support seamless patient flow in a fast-paced healthcare environment.

This role offers competitive compensation and benefits, flexible scheduling where available, and a collaborative culture with top-tier providers. The position is full-time and based at our Darien center.

Qualifications

• High School graduate or GED equivalent is preferred but not required.
• 2 years’ experience preferred but not required.
• Excellent communication and organizational skills.
• Knowledge of medical terminology insurance and worker’s comp billing information.
• Ability to multi-task with patients and other responsibilities in an environment of continued improvement.
• Familiarity with EHR and EMR records systems.

Responsibilities

• Telephone and Front Desk Reception: Answer phones, receive patients and visitors, sign in and out patients, verify insurance and workers comp information, collect co-pays, deductibles, co-insurances, manage patient charts, and general filing and clerical duties.
• Patient Sign-in and Verifying Payment Information: Take demographic, insurance information and input patient appointments into the computer, register patient into EMR system, verify insurance, if workers comp case gets authorization to treat and claim number, create and manage patient charts following office protocol, ensure that all patients have a known mechanism to pay their bills.
• Administrative Support: Collect fees, issue receipts, and counsel patients concerning their accounts, when necessary, respond to requests for copies of patient records according to office policy, fax documents as needed, ensure there are adequate registration/HIPAA forms prepared and available.
• Charts Management: Create and manage patient charts according to office policy, retrieve and file medical records, letters, reports, and miscellaneous items as requested as per office policy.
• Miscellaneous Duties: Responsible for maintaining a clean, organized and welcoming waiting room during business hours.

Skills

Excellent communication

Organizational skills

Medical terminology knowledge

Insurance and workers' comp billing

EHR/EMR familiarity

Education

High School diploma or GED

Job description

Yale New Haven Health Urgent Care in Darien, CT is seeking a Medical Receptionist to join our growing team. You will handle front desk duties, verify insurance, collect co-pays, and support seamless patient flow in a fast-paced healthcare environment.

This role offers competitive compensation and benefits, flexible scheduling where available, and a collaborative culture with top-tier providers. The position is full-time and based at our Darien center.