Medical Receptionist

Yale-New-Haven-Health-Urgent-Care; New Canaan (CT); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Inclusive culture

Job summary

Yale New Haven Health Urgent Care is seeking a Medical Receptionist for our New Canaan location. This role involves greeting patients, verifying insurance, scheduling, and managing EMR entries in a fast-paced urgent care setting.

Candidates should have strong communication, organizational skills, and familiarity with medical terminology. Some experience is preferred, and the role offers a stable full-time schedule with competitive pay and a supportive team environment.

Qualifications

• High School diploma or GED preferred but not required.
• 2 years’ experience preferred but not required.
• Excellent communication and organizational skills.
• Knowledge of medical terminology, insurance and workers' comp billing.
• Ability to maintain accurate records in a medical office.
• Ability to complete tasks without direct supervision.
• Ability to collaborate with others and assist when needed.
• Maintains strict patient confidentiality.
• Ability to multi-task with patients and duties in a process-driven environment.
• Familiarity with EHR/EMR records systems.

Responsibilities

• Answer phones and greet patients at the front desk.
• Verify insurance information and collect co-pays and deductibles.
• Register patients in EMR system and manage patient charts.
• Maintain filing and general clerical duties.
• Manage patient charts and medical records per policy.
• Keep waiting area clean, organized and welcoming.

Skills

Communication skills

Organizational skills

Medical terminology knowledge

Records management

multitasking

EHR/EMR familiarity

Confidentiality

Education

HS Diploma/GED

Tools

EHR/EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Full time Medical Receptionist New Canaan, New Canaan, CT, US

2 days ago Requisition ID: 2628

Salary Range: $22.00 To $26.00 Hourly

Join Yale New Haven Health Urgent Care as a Medical Receptionist and Make a Difference Every Day!

Are you committed to delivering exceptional patient care and ready to thrive in a fast-paced, supportive healthcare environment?Yale New Haven Health Urgent Care is seeking dedicated Medical Receptionists to join our dynamic team across Connecticut and New York! This is a brand new center opening in New Canaan, CT. Be part of Yale's presence in Fairfield County.

Why You'll Love Working With Us:

Empowered Environment: Be part of a team that values your skills and supports your growth.

Career Development: Gain hands‑on experience and access to continuous learning opportunities.

Collaborative Culture: Work alongside top‑tier providers and healthcare professionals in a positive, team‑oriented setting.

Your Role as a Medical Receptionist:

Telephone and Front Desk Reception: Answer phones, receive patients and visitors, sign in and out patients, verify insurance and workers comp information, collect co‑pays, deductibles, co‑insurances, manage patient charts, and general filing and clerical duties.

Patient Sign‑in and Verifying Payment Information: Take demographic, insurance information and input patient appointments into the computer, register patient into EMR system, verify insurance, if workers comp case gets authorization to treat and claim number, create and manage patient charts following office protocol, ensure that all patients have a known mechanism to pay their bills.

Administrative Support: Collect fees, issue receipts, and counsel patients concerning their accounts, when necessary, respond to requests for copies of patient records according to office policy, fax documents as needed, ensure there are adequate registration/HIPAA forms prepared and available.

Charts Management: Create and manage patient charts according to office policy, retrieve and file medical records, letters, reports, and miscellaneous items as requested as per office policy.

Miscellaneous Duties: Responsible for maintaining a clean, organized and welcoming waiting room during business hours.

What We’re Looking For:

• High School graduate or GED equivalent is preferred but not required.
• 2 years’ experience preferred but not required.
• Excellent communication and organizational skills.
• Knowledge of medical terminology insurance and worker’s comp billing information.
• Skill in obtaining and maintaining accurate records in all aspects of medical office.
• Ability to initiate and complete tasks related to job duties without direct request of supervisor.
• Ability to work well with others and be willing to help when needed.
• Maintains strictest confidentiality of patient information.
• Ability to multi‑task with patients and other responsibilities in an environment of continued improvement.
• Familiarity with EHR and EMR records systems.

What We Offer:

Comprehensive Benefits: Competitive compensation and benefits to support your well‑being.

Flexible Scheduling: Shifts that support work‑life balance, including evenings and weekends.

Inclusive Culture: A welcoming environment where every team member is valued and respected, and where all voices are heard.Feedback is encouraged and embraced as a vital part of our continuous improvement.

Ready to Take the Next Step?

Are you a compassionate, motivated individual eager to grow your career in urgent care? We’d love to meet you. Join a welcoming, high-performing team delivering exceptional care in collaboration with Yale Health. Backed by their clinical excellence, we’re reimagining urgent care and making a real difference in our communities—

Compensation Range

• $22-26+ hourly (based on experience)

Yale New Haven Health Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply. At Yale New Haven Health Urgent Care, we’re committed to maintaining an inclusive and transparent environment where every voice is heard and acknowledged. The Yale New Haven Health Urgent Care team embraces our differences and knows that our diverse culture is a strength that drives our success.