Front Desk Medical Receptionist

SB CLINICAL PRACTICE MANAGEMENT PLAN INC; Village of Southampton (NY); On-site; Full time

Job summary

A leading healthcare provider in Southampton seeks a Front Desk Medical Receptionist to manage daily operations, ensure efficient patient flow, and maintain a welcoming environment. The role requires strong organizational and communication skills, along with proficiency in EMR systems. Ideal candidates will have a high school diploma and experience in a medical setting.

Qualifications

• Strong organizational and communication skills required.
• Excellent typing skills and friendly telephone etiquette.

Responsibilities

• Perform receptionist duties including answering and routing calls.
• Maintain a clean and organized reception area.
• Schedule patient appointments and ensure HIPAA compliance.

Skills

Organizational Skills

Communication Skills

Typing Skills

Education

High School diploma/GED

Tools

EMR

Job description

Front Desk Medical Receptionist - Stony Brook Internists, UFPC

Location: Southampton, NY

Schedule: Full time

Days/Hours: Monday - Friday

Pay: $19.78 - $24.72

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education, and current market for the position. Human Resources determines the external and internal equitable salary for each employee.

The above salary range (or hiring range) represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Summary

The medical receptionist will assist the department with the coordination of daily front desk operations and other duties to ensure efficient workflow and patient care.

Job Duties & Essential Functions

1. Perform all necessary receptionist duties including answering, screening, and routing phone calls. Take appropriate messages and ensure proper delivery. Be polite and courteous at all times.
2. Assess telephone calls, determine urgency, and refer urgent medical queries to the physician or nurse immediately.
3. Maintain a clean and organized reception area.
4. Use Electronic Medical Record (EMR) and other systems for check-in/check-out processes, verifying patient demographics, insurance information, obtaining signatures, and completing paperwork.
5. Enter/scan patient data into the EMR.
6. Collect necessary payments and process accordingly.
7. Facilitate patient flow by notifying providers of arrivals, delays, or backlogs, and communicate with staff and patients as necessary.
8. Schedule patient appointments and remind patients of required documentation.
9. Schedule services or procedures as needed.
10. Obtain/retrieve referrals, authorizations, and verify eligibility.
11. Notify patients of schedule changes or rescheduling needs.
12. Keep office supplies stocked and advise management of inventory needs.
13. Ensure HIPAA compliance at all times.
14. Provide coverage for night hours and weekends as needed.
15. Perform additional duties as assigned by management.

Required Education & Qualifications

• High School diploma/GED.
• Strong organizational and communication skills (verbal and written).
• Excellent typing skills and friendly telephone etiquette.

Preferred Qualifications

• Graduate of an accredited Medical Office Administration program.
• 6 months experience as a Medical Receptionist in a high-volume practice.
• 1 year of clerical experience.
• Proficiency in EMR and practice management systems.

Physical Demands

The physical demands are representative of those required to perform essential job functions. The role is largely sedentary, requiring communication with patients, staff, and providers. Additional physical demands will be outlined by management.

The responsibilities and tasks in this job description are not exhaustive and may change as per the needs of CPMP.