Front Desk Medical Reception

Virtuous Management Group Llc; Show Low (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

Virtuous Health Centers in Show Low, AZ is seeking a friendly Front Desk Medical Receptionist to welcome patients and support the clinic's daily operations in a fast-paced healthcare setting. You will check in patients, schedule appointments, verify insurance, collect co-pays, and coordinate with clinical staff to minimize wait times.

A high school diploma is required, with EMR experience and strong communication skills highly valued.

Qualifications

• Prior experience in a medical front desk or healthcare administrative role preferred.
• Familiarity with EMR/EHR systems and medical scheduling software.
• Knowledge of medical insurance verification and billing processes.
• Strong communication and interpersonal skills with a patient-first attitude.
• Ability to multitask and stay organized in a busy clinical environment.
• High school diploma or equivalent required; medical administrative certification a plus.
• Dependable, detail-oriented, and a collaborative team player.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments using medical scheduling software.
• Answer and direct incoming phone calls, emails, and patient inquiries.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records and demographic information in the EMR system.
• Coordinate patient flow and communicate with clinical staff to minimize wait times.
• Handle medical billing intake, referrals, and prior authorizations as needed.

Skills

Communication skills

Interpersonal skills

Multitasking

Organization

Patient-first attitude

Education

High school diploma or equivalent

Medical administrative certification (a plus)

Tools

EMR/EHR systems

Medical scheduling software

Medical insurance verification processes

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

About the Role:

Virtuous Health Centers is looking for a friendly and organized Front Desk Medical Receptionist to join our team in Show Low, AZ. This is a great opportunity to be the welcoming face of our practice while playing a vital role in delivering exceptional patient experiences. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you!

Responsibilities:

• Greet and check in patients in a professional and courteous manner
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Answer and direct incoming phone calls, emails, and patient inquiries
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and demographic information in the EMR system
• Coordinate patient flow and communicate with clinical staff to minimize wait times
• Handle medical billing intake, referrals, and prior authorizations as needed

Requirements:

• Prior experience in a medical front desk or healthcare administrative role preferred
• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of medical insurance verification and billing processes
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a busy clinical environment
• High school diploma or equivalent required; medical administrative certification a plus
• Dependable, detail-oriented, and a collaborative team player

About Us:

Virtuous Health Centers is a dedicated healthcare management organization serving the Show Low, AZ community with a commitment to quality care and operational excellence. Our patients trust us for our compassionate approach and our staff appreciates a supportive, team-oriented workplace culture. We are proud to foster an environment where every team member is valued and empowered to make a difference.