Front Desk/Medical Assistant

Integrated Foot and Ankle; Philadelphia (Philadelphia County); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Integrated Foot and Ankle Specialists is seeking a Front Desk Receptionist/Medical Assistant to support two podiatry providers. The role blends clinical and administrative tasks, including patient check-in, scheduling, insurance verification, and basic support for procedures.

The candidate will be proficient with EHR systems, demonstrate excellent communication, and uphold patient confidentiality while delivering compassionate, organized service in a busy practice.

Qualifikationen

• Familiarity with EHR and medical terminology is required.
• High school diploma or equivalent is required.
• Friendly and compassionate disposition is essential.
• Excellent organizational and time management skills are required.
• Strong interpersonal communication skills are essential.
• Ability to work independently and as part of a team; confidentiality of patient records must be maintained.

Aufgaben

• Greet patients, answer phones, and direct queries efficiently.
• Manage patient appointments and check-in/check-out processes.
• Enter patient insurance and demographic information; verify details.
• Communicate with doctors and patients using medical terminology.
• Assist physicians with minor in-office procedures as needed.
• Scribe notes under doctor’s direction and support office operations.

Kenntnisse

EHR familiarity

Medical terminology

Organizational skills

Communication skills

Team player

Confidentiality

Ausbildung

High school diploma or equivalent

Tools

EHR software

Jobbeschreibung

About Us: At Integrated Foot and Ankle Specialists, we're dedicated to providing high-quality healthcare to our valued patients. We believe that the best care for our patients starts with the best care for our employees. Our comprehensive compensation and benefits program reflects our commitment to the well-being of our staff. As a member of our team, you'll play an integral role in helping people live longer, healthier lives.

Position Summary: Are you a highly skilled multitasker with a passion for patient care? We are seeking a Front Desk Receptionist/Medical Assistant to join our busy podiatry practice supporting two providers. In this role, you will be a vital part of our healthcare team, responsible for both clinical and administrative tasks. Your ability to provide exceptional patient experiences and maintain the smooth operation of our office is crucial. This position may require occasional travel between practice locations based on staffing and operational needs

Key Responsibilities
Greeting Patients:

• Welcome patients to our office in a professional and friendly manner, answer phone calls, and direct queries efficiently.
• Ensure a warm and welcoming atmosphere for all patients.

Coordinating Patient Flow:

• Manage patient appointments and coordinate the flow of patients in the office, book, confirm, and reschedule as necessary.
• Ensure efficient patient check-in and check-out processes, to create a seamless experience for every individual.

Administrative Duties:

• Accurately enter patient insurance and demographic information.
• Verify insurance details and process related documentation.
• Communicate effectively with both doctors and patients using appropriate medical terminology.
• Assist in taking a thorough detailed chief complaint, past medical history, and social history.
• Handle financial transactions: collect co-pays, deductibles, and manage billing queries.

Clinical Support:

• Scribe the objective and plan portion of encounter notes under the doctor's direction.
• Assist physicians with minor in-office procedures.
• Educate patients on their conditions and treatment plans.

Office Maintenance:

• Maintain inventory, supplies, equipment, and sterilization of instruments.
• Ensure prompt and thorough cleaning and sterilization of examination rooms.
• Provide support and coverage for other staff members when requested.

Requirements and Qualifications:

• Familiarity with Electronic Health Records (EHR) and medical terminology is required.
• High school diploma or equivalent.

• Friendly and compassionate disposition.

• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently and collaboratively as part of a team.
• Dedication to maintaining the confidentiality of all patient records.