Front Desk/Medical Assistant

Integrated Foot and Ankle; Mantua Township (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Integrated Foot and Ankle Specialists is seeking a Front Desk Receptionist/Medical Assistant to support two providers in a busy podiatry practice. You will handle both clinical and administrative tasks, ensuring a warm, efficient patient experience from check-in to check-out.

The role requires familiarity with EHR and medical terminology, a high school diploma or equivalent, and strong organizational and interpersonal skills.

Qualifications

• Familiarity with Electronic Health Records (EHR) and medical terminology is required.
• Strong organizational and time management skills.
• Excellent interpersonal communication abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Greet patients and direct queries in a professional and friendly manner.
• Coordinate patient flow: book, confirm, and reschedule appointments; manage check-in/check-out.
• Enter patient insurance and demographic information accurately; verify details.
• Scribe the objective and plan portions of encounter notes under the doctor’s direction.
• Assist with minor in-office procedures and educate patients on conditions and treatment plans.
• Maintain inventory, supplies, equipment, and sterilization of instruments.

Skills

Customer service

Medical terminology

Communication

Time management

Teamwork

Education

High school diploma or equivalent

Job description

About Us:

At Integrated Foot and Ankle Specialists, we're dedicated to providing high-quality healthcare to our valued patients. We believe that the best care for our patients starts with the best care for our employees. Our comprehensive compensation and benefits program reflects our commitment to the well-being of our staff. As a member of our team, you'll play an integral role in helping people live longer, healthier lives.

Position Summary:

Are you a highly skilled multitasker with a passion for patient care? We are seeking a Front Desk Receptionist/Medical Assistant to join our busy podiatry practice supporting two providers. In this role, you will be a vital part of our healthcare team, responsible for both clinical and administrative tasks. Your ability to provide exceptional patient experiences and maintain the smooth operation of our office is crucial.

Key Responsibilities

• Greeting Patients: Welcome patients to our office in a professional and friendly manner, answer phone calls, and direct queries efficiently.


• Ensure a warm and welcoming atmosphere for all patients.

Coordinating Patient Flow

• Manage patient appointments and coordinate the flow of patients in the office, book, confirm, and reschedule as necessary.


• Ensure efficient patient check-in and check-out processes, to create a seamless experience for every individual.

Administrative Duties

• Accurately enter patient insurance and demographic information.


• Verify insurance details and process related documentation.


• Communicate effectively with both doctors and patients using appropriate medical terminology.


• Assist in taking a thorough detailed chief complaint, past medical history, and social history.


• Handle financial transactions: collect co-pays, deductibles, and manage billing queries.

Clinical Support

• Scribe the objective and plan portion of encounter notes under the doctor's direction.


• Assist physicians with minor in-office procedures.


• Educate patients on their conditions and treatment plans.

Office Maintenance

• Maintain inventory, supplies, equipment, and sterilization of instruments.


• Ensure prompt and thorough cleaning and sterilization of examination rooms.


• Provide support and coverage for other staff members when requested.

Requirements and Qualifications

• Familiarity with Electronic Health Records (EHR) and medical terminology is required.


• High school diploma or equivalent.


• Friendly and compassionate disposition.


• Excellent organizational and time management skills.


• Strong interpersonal communication skills.


• Ability to work independently and collaboratively as part of a team.


• Dedication to maintaining the confidentiality of all patient records.

Join us in making a difference- one patient at a time. If you're passionate about healthcare, dedicated to creating outstanding patient experiences, and looking for a rewarding career opportunity,