Front Desk & Marketing Operations Assistant

Forms+Surfaces Inc; Glenshaw (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Forms+Surfaces is seeking an Administrative Assistant to support front desk operations and assist marketing coordination in our Pittsburgh team.

You will greet visitors, manage calls, oversee mail, coordinate client visits and meetings, and help maintain CRM data quality to ensure a seamless client experience.

This role offers growth within an innovative company and exposure to the architectural design industry in a dynamic environment.

Qualifications

• Associate’s degree or equivalent experience required.
• 2-3 years of previous experience in customer service or receptionist roles required.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent verbal and written communication skills with a professional demeanor.
• Proficiency in Microsoft Office Suite; experience with CRM systems is a plus.

Responsibilities

• Answer and direct incoming calls as first point of contact.
• Greet visitors and manage sign-in for a professional guest experience.
• Oversee mail and office supplies; coordinate outgoing shipments.
• Coordinate client visits and meetings, including room setup and refreshments.
• Support marketing coordination and lead management via CRM; maintain CRM data quality.

Skills

MS Office Suite

CRM systems

Organizational skills

Verbal communication

Written communication

Education

Associate’s degree or equivalent experience

Tools

CRM software

Job description

Forms+Surfaces is seeking an Administrative Assistant to support front desk operations and assist marketing coordination in our Pittsburgh team.

You will greet visitors, manage calls, oversee mail, coordinate client visits and meetings, and help maintain CRM data quality to ensure a seamless client experience.

This role offers growth within an innovative company and exposure to the architectural design industry in a dynamic environment.