Front Desk Manager

Pho Prime, LLC; Washington (District of Columbia); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Employee discounts

Cellphone reimbursement

Health/Vision/Dental insurance

PTO from day one

Career development courses

Short-Term Disability Income

Job summary

Pho Prime, LLC is seeking a Front Desk Manager for a full-time, on-site position in Washington, DC. The role focuses on greeting residents and guests, door assistance, and concierge services to ensure a welcoming, secure building environment.

Compensation is $24.15 per hour with weekly pay, paid training, and a range of employee discounts and benefits including health options. Prioritizes hospitality and proactive customer service in a fast-paced setting.

Responsibilities

• Greet residents, guests, and vendors as they enter and exit the building.
• Open the door for residents, guests, vendors, etc. as they enter and exit the building.
• Assist residents with groceries, packages, luggage, and other items as they enter the building, including assistance to their units.
• Assist residents with securing a taxi and/or other transportation from the front door.
• Assist at the loading dock with move-ins/outs.
• Walk the amenity space, ensuring all areas are clean and secure.
• Must have an outgoing personality.
• Must be hospitality-driven and offer any necessary assistance to clients and guests.
• Must be able to adhere to a work schedule by arriving on time and wearing the proper uniform.
• Must possess the ability to multitask.
• Must be able to proactively learn about all events, happenings, restaurants, etc, in the local neighborhood.

Job description

Front Desk Manager NFC Amenity Management

Address Washington, DC, 20008, US

Compensation $24.15/year

Schedule Full time

Job Type Permanent

Description

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this full-time position is $24.15 per hour. Paid Time Off and Health/Vision/Dental Insurance options are included.

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Duties & Responsibilities (include but are not limited to the following)

• Greet residents, guests, and vendors as they enter and exit the building.
• Open the door for residents, guests, vendors, etc. as they enter and exit the building.
• Assist residents with groceries, packages, luggage, and other items as they enter the building, including assistance to their units.
• Assist residents with securing a taxi and/or other transportation from the front door.
• Assist at the loading dock with move-ins/outs.
• Walk the amenity space, ensuring all areas are clean and secure.
• Must have an outgoing personality.
• Must be hospitality-driven and offer any necessary assistance to clients and guests.
• Must be able to adhere to a work schedule by arriving on time and wearing the proper uniform.
• Must possess the ability to multitask.
• Must be able to proactively learn about all events, happenings, restaurants, etc, in the local neighborhood.

Knowledge, Skills & Abilities Required:

• Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
• Professional phone skills.
• Team management, including scheduling and payroll.
• Versed in basic knowledge of concierge duties for desk coverage when the concierge steps away.
• Ability to prepare routine administrative paperwork.
• Ability to follow routine verbal and written instructions.
• Effective communication skills and engaging positively with clients.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally authorized to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the position pays $24.15 per hour. Historically, it paid the same rate per hour.